Server & Hospitality Associate

Point Reyes Cheese Company; California (MO); On-site; USD 16,531 - 24,796; Part time

Job summary

Point Reyes Farmstead Cheese Company is seeking a Hospitality Associate for its seasonal guest-facing team at our farm, retail, and tasting rooms. You will represent the brand, deliver polished service, lead cheese tastings, and help create memorable experiences during peak season.

The role emphasizes hospitality, product storytelling, and collaboration with retail, culinary, and events teams. Attention to presentation, safety, and guest satisfaction are essential.

Qualifications

• Provide attentive, polished guest service in all interactions.
• Lead and support curated cheese tastings with confidence and clarity.
• Communicate product knowledge, farm history, and branding with accuracy.
• Maintain high standards of retail presentation and cleanliness.
• Operate POS systems accurately and efficiently.
• Collaborate with hospitality, culinary, and events teams for smooth daily operations.
• Assist with event setup, service, and breakdown as needed.

Responsibilities

• Provide attentive, polished guest service in all interactions.
• Lead and support curated cheese tastings with confidence and clarity.
• Communicate product knowledge, farm history, and brand values in an engaging and accurate manner.
• Maintain high standards of retail presentation, organization, and cleanliness.
• Operate point-of-sale systems accurately and efficiently.
• Collaborate seamlessly with hospitality, culinary, and events teams to ensure smooth daily operations.
• Assist with event setup, service, and breakdown as needed.

Skills

Guest service

Cheese tastings

Product knowledge

POS / cash handling

Team collaboration

Tools

Point-of-sale systems

Job description

Job Type

Seasonal

Description

Love great food? Love great cheese? Love creating memorable guest experiences rooted in hospitality and craftsmanship?

If that sounds like you, we’d love to hear from you.

Owned by the Giacomini family, Point Reyes Farmstead Cheese Company (PRFC) is a fourth-generation, family-owned dairy and creamery known for producing award-winning artisan cheese on the farm where the cows are raised. PRFC offers a unique and dynamic work environment—one where hospitality, agriculture, and culinary craft come together to create an exceptional guest experience.

POSITION SUMMARY

The Hospitality Associate is a key member of our hospitality team, serving as an ambassador of our farm, creamery, and brand. This role is central to delivering a thoughtful, elevated guest experience across our marketplace, cheese tastings, and on-farm events during peak season.

Working closely with retail, culinary, and events teams, the Hospitality Associate ensures that every guest interaction reflects our heritage, craftsmanship, and commitment to sustainable agriculture. This is a guest-facing role for someone who takes pride in professional presentation, clear communication, and genuine hospitality.

WORK ENVIRONMENT

This position operates in a retail, tasting, and on-farm event environment. The role includes regular interaction with guests, exposure to food products, and occasional outdoor conditions. The position requires attention to detail, professionalism, and adherence to safety and sanitation standards at all times.

PHYSICAL REQUIREMENTS

This is an active position requiring frequent standing, walking, bending, and lifting. The employees must be able to remain on their feet for extended periods and safely lift or move items weighing up to 40 pounds.

SCHEDULE

This seasonal position. Typical schedule is Friday – Saturday, approximately 9:00am–5:00pm. Select evening shifts and special event coverage are required. Weekend availability is essential.

OUR VALUES

At Point Reyes Farmstead Cheese Company, we treat each other with respect, work hard together, and celebrate our shared successes. We are proud of our heritage and the people who bring our farm and creamery to life each day.

EEO STATEMENT

The law makes it illegal to discriminate against someone on the basis of race, color, religion, national origin, or sex. The law also makes it illegal to retaliate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit. The law also requires that employers reasonably accommodate applicants' and employees sincerely held religious practices.

Preferred Experience

• Retail, hospitality, or specialty food service
• Familiarity with artisan food or wine

Requirements

ESSENTIAL FUNCTIONS

• Provide attentive, polished, and professional guest service in all interactions.
• Lead and support curated cheese tastings with confidence and clarity.
• Communicate product knowledge, farm history, and brand values in an engaging and accurate manner.
• Maintain high standards of retail presentation, organization, and cleanliness.
• Operate point-of-sale systems accurately and efficiently.
• Collaborate seamlessly with hospitality, culinary, and events teams to ensure smooth daily operations.
• Assist with event setup, service, and breakdown as needed.