Server - Hilton - Harrisburg, PA

Hilton Harrisburg - Harrisburg, PA

Harrisburg (Dauphin County)

On-site

USD 4,100 - 6,900

Part time

30 hours ago

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Benefits offered by this job

Team Driven Culture

Same-day pay

Employee Assistance Program

Reduced Room Rates

Third Party Perks

Job summary

Hilton Harrisburg is seeking a courteous Server to join our team in Harrisburg, PA. You will take guest orders, deliver food and beverages, and ensure accurate, timely service in a fast-paced hotel dining setting.

Applicants should have a basic knowledge of food and beverage service, be fluent in English, and be able to upsell desserts and special coffees. This flexible part-time role includes health benefits and training opportunities.

Qualifications

Basic knowledge of food and beverage preparation, service standards and etiquette.
Ability to read, write and speak English to understand menus and record orders.
Ability to carry out orders and communicate clearly with guests.
Must obtain government licenses; ServSafe is a plus; Ramp cert within 30 days.

Responsibilities

Greet guests and deliver food and beverages with a warm, professional smile.
Record orders accurately and relay to the kitchen via POS.
Check station setup and ensure cleanliness before, during, and after shifts.
Assist in clearing tables and replenishing condiments and side stations.

Skills

Food & Beverage knowledge

English proficiency

Table settings

Menu knowledge

Guest relations

Education

High school diploma or equivalent

ServSafe certification

HACCP training

RAMP certification

Tools

Point of Sale (POS)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Server - Hilton - Harrisburg, PA

Part Time Hilton Harrisburg, Harrisburg, PA, US

26 days ago Requisition ID: 18913

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Serverfor the Hilton Harrisburgin Harrisburg, PA.

POSITIONS SUMMARY:

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

THEPOSITIONREQUIRESPERFORMINGTHEFOLLOWINGESSENTIALJOBFUNCTIONS,WITHORWITHOUTREASONABLE ACCOMMODATION.

15% - CHECK STATION BEFORE, DURING AND AFTER SHIFT FOR PROPER SET-UP AND CLEANLINESS.
10% -RECORD THE DETAILS OF THE ORDER FROM THE GUESTS, REPEATING THE ORDER TO THE GUEST TO CHECK FOR ACCURACY.
10% - INPUT THE ORDER INTO THE POINT-OF-SALE COMPUTER TO INFORM THE KITCHEN OF THE PARTICULARS IN THE ORDER BEING PLACED.
10% -REPLENISH BEVERAGES AS NECESSARY AND CHECK WITH GUESTS FOR OVERALL SATISFACTION.
10% -MARKET AND SERVE UPON REQUEST ANY DESSERT ITEMS OR SPECIALTY COFFEES.
ASCERTAIN GUEST SATISFACTION AND PRESENT CHECK. PROCESS CHECK PER HOTEL PROCEDURES.

OTHER DUTIES

PERFORM ANY GENERAL CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED BY SUPERVISOR TO ADHERE TO HEALTH STANDARDS.
SUPPLEMENT THE BUS HELP IN CLEARING AND RESETTING THE TABLES.
PERFORM ALL ASSIGNED SIDE WORK TO INCLUDE REPLENISHING CONDIMENTS AND RESTOCKING SIDE STANDS.
BE THE PERSON DIRECTLY RESPONSIBLE FOR DELIVERY OF SERVICE TO GUESTS AFTER SEATING. WARMLY WELCOME GUESTS WITHIN 30 SECONDS - 1 MINUTE AFTER SEATING. TAKE, PLACE, DELIVER AND SERVE FOOD & BEVERAGE ORDERS. ENSURE QUALITY OF INGREDIENTS, PREPARATION, PRESENTATION AND CORRECT TEMPERATURE OF FOOD SERVED TO GUESTS. ENSURE TIME STANDARDS ARE MET. EMPLOY APPROPRIATE SELLING SKILLS IN SUGGESTIONS OF FOOD & BEVERAGE. DEMONSTRATE AN ATTITUDE OF FRIENDLY HOSPITALITY IN EVERY ASPECT.
ATTEND REQUIRED MEETINGS.
ASSIMILATE INTO THE HILTON FAMILY PRIDE/CARE CULTURE THROUGH UNDERSTANDING, SUPPORTING AND PARTICIPATING IN ALL ELEMENTS OF PRIDE/CARE. DEMONSTRATE WORKING KNOWLEDGE OF THE SERVICE STANDARDS. REGULAR ATTENDANCE IN CONFORMANCE WITH THE STANDARDS, WHICH MAY BE ESTABLISHED BY HILTON FROM TIME TO TIME, IS ESSENTIAL TO THE SUCCESSFUL PERFORMANCE OF THIS POSITION. DUE TO THE CYCLICAL NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
ALL TEAM MEMBERS MUST MAINTAIN A NEAT, CLEAN AND WELL-GROOMED APPEARANCE (SPECIFIC STANDARDS AVAILABLE).

PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

REQUIRED KNOWLEDGE / SKILLS / ABILITIES:

MUST HAVE BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATION, SERVICE STANDARDS, GUEST RELATIONS AND ETIQUETTE.
KNOWLEDGE OF THE APPROPRIATE TABLE SETTINGS, SERVICEWARE AND MENU ITEMS.
ABILITY TO READ, WRITE AND SPEAK THE ENGLISH LANGUAGE SUFFICIENT TO UNDERSTAND MENUS, SPECIAL PROMOTIONS, RECORD ORDERS, AND COMMUNICATE WITH GUESTS TO EXPLAIN AND RECORD ORDERS.
ABILITY TO REMEMBER, RECITE AND PROMOTE THE VARIETY OF MENU ITEMS.
ABILITY TO TRANSPORT LARGE TRAYS WEIGHING UP TO 40 LBS. THROUGH A CROWDED ROOM ON A CONTINUOUS BASIS THROUGHOUT SHIFT.
ABILITY TO OPERATE BEVERAGE AND TOAST EQUIPMENT.
ABILITY TO OPERATE A KEYBOARD AND LEARN POINT OF SALE PROCEDURES TO PRE-CHECK ORDER AND CLOSE OUT THE CHECK.

DESIRED SOFTWARE PROFICIENCIES:NONE

SUPERVISORYRESPONSIBILITIES: NONE

EDUCATION / EXPERIENCE:

HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
MUST OBTAIN ANY GOVERNMENT REQUIRED LICENSES OR CERTIFICATES. SERVSAFE IS A PLUS OR TRAINING RELATED TO HACCP.
RAMP CERTIFICATION WITHIN 30 DAYS OF HIRE.

PHYSICAL REQUIREMENTS

THEINDIVIDUALHOLDINGTHISPOSITIONMUSTBEABLETOEXPLAINANDDEMONSTRATETHATHEORSHECAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS ANDABILITIES:

FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS;
CONSTANT – 6-8 HOURS

PHYSICAL ACTIVITYFREQUENCY

SITTING RARE

WALKING, CLIMBING STAIRS CONSTANT

CROUCHING/BENDING/STOOPING OCCASIONAL

REACHING CONSTANT

GRASPING CONSTANT

PUSHING/PULLING OCCASIONAL

NEAR VISION CONSTANT

FAR VISION CONSTANT

HEARING CONSTANT

TALKING CONSTANT