Server - Fusion

Blue Lake Casino; Blue Lake (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Blue Lake Casino in California seeks a Server - Fusion to provide an exceptional dining experience in the Blue Fusion Bistro. You will deliver food, describe menu items, and upsell beverages to guests while maintaining high service standards.

The role requires knowledge of wines, spirits, and promotions, plus strong POS proficiency and strict sanitation practices. Team members must be able to work in a fast-paced casino environment and support ongoing guest satisfaction.

Qualifications

• Proven ability to describe and upsell menu items.
• Strong knowledge of wines and spirits and ability to answer questions confidently.
• Ability to operate POS system, process orders, and handle payments.
• Familiarity with sanitation standards for restaurants.
• Excellent written and spoken communication skills.

Responsibilities

• Describe all menu items to encourage sales and advise guests.
• Maintain knowledge of specials, promotions, and wine/spirits.
• Deliver food orders to guests in a full-service restaurant.
• Maintain service standards and safety procedures.
• Perform wine service, opening and presenting wine.

Skills

Guest service

Wine knowledge

Upselling

Cash handling

Sanitation standards

Education

High School Diploma or GED

Tools

POS system

Job description

MANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY

Job Title: Server - Fusion

Department: Blue Fusion Bistro

Reports To: F&B Supervisor

FLSA Status:Non-Exempt

Prepared By:Director of F&B

Revised Date: July 29, 2026

Approved By:President - DOO

Approved Date: July 29, 2026

JOB SUMMARY

Provide an excellent dining experience to our diversified guests, exemplify excellent guest service, and extensive food and beverage knowledge.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Must be able to describe all menu items in a way that encourages sales while also using suggestive selling when appropriate.
• Must maintain current knowledge of specials, featured wines/spirits, promotions, and thoroughly be able to answer menu questions with confidence.
• Deliver food orders to guests dining in a full-service restaurant.
• Carry a 27" oval tray in a traditional restaurant style containing hot and cold food items.
• Perform steps of service and maintain restaurant service standards.
• Practice safety and sanitation techniques.
• Perform proper table side wine service. Capable of describing, opening, and presenting wine.
• Perform tasks including bussing tables, seating guests, side work, and other duties assigned by management.
• Communicate basic knowledge about the casino and hotel.
• Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count. Properly tender all checks, comps, cash, credit cards, gift certificates.
• Communicate with kitchen staff when special requests are needed.
• Must wear black non-slip shoes and approved uniform.
• Other duties as assigned by management, including any supervisor, manager, or executive.

Promotes the following within the department and among all Team Members:

• Creates an atmosphere of FUN for all casino guests.
• Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.
• Maintains a professional departmental, company and community reputation.

Blue Lake Casino & Hotel requires Team Members, on a continual basis:

• To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
• To maintain a professional departmental, company and community reputation.
• To enforce performance standards, policies and procedures as they relate to the department.
• To maintain a consistent, regular attendance record.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be familiar with sanitation standards for restaurants.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED).Ability to balance and reconcile cashier banks.

COMMUNICATION SKILLS

Ability to describe and up sell wines and spirits. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other Team Members of the organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS

• While employed, you must maintain a valid and active Blue Lake Tribal Gaming Commission License.
• Must complete and maintain Responsible Beverage Service (RBS) certification.
• Must maintain valid food handlers' certification.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is frequently required to talk or hear. The Team Member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is frequently exposed to cigarette smoke and occasionally exposed to extreme heat and hazards of wet floors. The noise level in the work environment is usually loud.