Server FT

Orchard Valley Golf Course; Surprise (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Paid time off

Job summary

Troon’s Sterling Grove property in Surprise, AZ is seeking a full-time Server to join a hospitality-driven team. This role engages guests, describes daily specials, and delivers food and beverages with accuracy and courtesy.

Ideal candidates have a high school diploma or GED, at least two years of serving experience, and a commitment to reliable attendance. Country club experience is preferred; health benefits and 401(k) are offered by the employer.

Qualifications

• High school diploma or GED and two years serving experience or equivalent.
• Must meet state age requirements for handling alcohol.
• Regular and reliable attendance.
• Country Club experience preferred.

Responsibilities

• Provides immediate attention to all guests upon seating.
• Describes specials and menu items; answers questions and offers suggestions.
• Takes and delivers food and beverages promptly.
• Follows up with guests to ensure satisfaction; replenishes items as needed.
• Participates in pre-shift meetings and taste tests.
• Keeps workstation organized and handles side work duties.
• Handles checks and cash; uses the POS system.
• Follows established order-taking and delivery standards.
• Maintains proper service techniques and greeting protocols.
• Performs tray service and safety practices.
• Performs other duties as required.

Skills

Customer service

Reliability

Communication

Education

High school diploma or GED

Tools

POS System

Job description

Sterling Grove, located in Surprise, AZ , is pleased to announce an excellent career opportunity for a full-time Server ! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon , you will contribute to a global leader in golf and community management.

Contacts:

• Fred Hernandez - [phone] - [e-mail]
• Chef Michael - [phone] - [e-mail]

Key Responsibilities of the Server:

• Provides immediate attention to all guests upon seating.
• Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
• Takes food and beverage orders from guests and delivers food to guests promptly after preparation.
• Follows-up with guest to ensure satisfaction. Replenishes items as needed.
• Participates in pre-shift meetings and taste tests.
• Maintains organized workstation and side work duties.
• Accountable for checks and cash transactions. Utilizes Point of Sales System.
• Follows established systems for taking, placing, and delivering orders.
• Follows established standards for greeting, cocktail service, food delivery and general service techniques.
• Practices tray service for all food and beverage service.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Minimum Qualifications for the Server:

• High school diploma or general education degree (GED); and two years serving experience and/or training; or equivalent combination of education and experience.
• Must be able to meet state age requirements for handling alcohol for this position.
• Regular and reliable attendance.
• Country Club experience preferred

Benefits & Other Compensation:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Companys discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the worlds largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com (http://www.troon.com/).