Restaurant Server

Highgate Hotels, LP; Dallas (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Highgate Hotels, LP in Dallas is seeking a Server for CBD Provisions at The Joule. This role emphasizes delivering an exceptional dining experience through refined service and expert menu knowledge. The ideal candidate must exhibit a strong understanding of luxury service standards.

The Server will provide attentive and polished service, ensuring every guest feels welcomed and delighted. Responsibilities include taking accurate orders, executing elegant table service, and monitoring guest satisfaction throughout their dining experience.

Qualifications

• Previous restaurant or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to provide friendly, attentive, and professional customer service.
• Ability to work in a fast-paced environment.
• Capable of standing, walking, and carrying trays for extended periods.
• Flexible availability, including nights, weekends, and holidays.
• Knowledge of food safety and sanitation standards.

Responsibilities

• Greet guests warmly and professionally, providing an engaging and polished first impression.
• Present menus, describe daily features, and guide guests through food and beverage selections.
• Encourage upselling or menu items according to guest preferences to maximize average ticket.
• Take accurate orders, accommodating dietary restrictions, allergies, and personalized preferences.
• Execute elegant table service aligned with luxury dining standards.
• Ensure all dishes and beverages are delivered with correct timing, temperature, and presentation.
• Maintain immaculate table settings and prepare tables with precision.
• Monitor guest satisfaction throughout the dining experience.
• Process payments accurately and follow all POS and cash-handling procedures.
• Uphold cleanliness, organization, and sanitation of the dining room.
• Perform other duties as requested by management.

Skills

Communication skills

Customer service

Attention to detail

Food safety knowledge

Job description

Server – CBD Provisions

Requisition ID: 2026-79022

Category: Food and Beverage

Job Location: Dallas, TX

Property: The Joule

The Server is responsible for delivering an exceptional dining experience through refined service, expert menu knowledge, and anticipatory hospitality. This role requires grace, precision, and a strong understanding of luxury service standards. The Server ensures guests feel genuinely welcomed, attentively cared for, and delighted from arrival to departure, consistently reflecting the hotel’s elevated brand of service excellence.

Responsibilities

• Greet guests warmly and professionally, providing an engaging and polished first impression.
• Present menus, describe daily features, and guide guests through food and beverage selections.
• Encourage upselling or menu items according to guest preferences to maximize average ticket.
• Take accurate orders, accommodating dietary restrictions, allergies, and personalized preferences.
• Execute elegant table service aligned with luxury dining standards (e.g., proper courses, wine presentation, table maintenance).
• Ensure all dishes and beverages are delivered with correct timing, temperature, and presentation.
• Maintain immaculate table settings; clear, reset, and prepare tables with precision and efficiency.
• Monitor guest satisfaction throughout the dining experience, anticipating needs and adjusting service accordingly.
• Process payments accurately and follow all POS and cash-handling procedures.
• Communicate seamlessly with the culinary, bar, and support teams to ensure flawless service flow.
• Uphold cleanliness, organization, and sanitation of the dining room, side stations, and service areas.
• Perform other duties as requested by management.

Qualifications

• Previous restaurant or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to provide friendly, attentive, and professional customer service.
• Ability to work in a fast-paced environment.
• Capable of standing, walking, and carrying trays for extended periods.
• Flexible availability, including nights, weekends, and holidays.
• Knowledge of food safety and sanitation standards.