Server (Carillon Restaurant- PM)

AT&T Hotel and Conference Center; Austin (TX); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Paid vacation days

Merit increases

11 holidays

Free UT bus

Shift meals

Lockers & showers

Parking discount

Gift shop discounts

Referral bonus

Job summary

AT&T Hotel and Conference Center in Austin, TX is seeking a Carillon Server to join our dining team for PM shifts Tuesday–Saturday. This role emphasizes delivering exceptional service in a fine-dining setting and requires a formal dining background.

Responsibilities include taking orders, serving meals and beverages, describing menu items, processing checks, and maintaining spotless service areas. Must be punctual, communicative, and team‑oriented.

Qualifications

• High school diploma or the equivalent.
• Previous fine-dining experience required.
• Valid TABC certification at time of hire.

Responsibilities

• Take orders and serve food and beverages to patrons at tables.
• Explain menu items and specials; present menus and make recommendations.
• Prepare checks and itemize meal costs and tax.
• Escort patrons to tables and maintain service areas with supplies.

Skills

Communication skills

Customer service

Time management

Team leadership

Problem solving

Flexibility

Education

High school diploma

TABC Certification

Job description

Come join our team as our next Carillon Server at the AT&T Hotel and Conference Center!

If applying, you must have FT availability for PM shift Tuesday-Saturday

Principle Responsibilities & Position Purpose:

Take orders and serve food and beverages to patrons at tables in the restaurants.

EXAMPLE OF DUTIES:

Essential Functions

• Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Escort customers to their tables
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Inform customers of daily specials
• Prepare checks that itemize and total meal costs and sales taxes
• Present menus to patrons and answer questions about menu items, making recommendations upon request
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
• Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
• Stock service areas with supplies such as coffee, food, tableware, and linens

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.

• Monitor special requests for guests
• Inspect back of the house areas
• All other reasonable requests as required

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to arrive to work on time and when scheduled
• Excellent communication skills, both written and verbal
• Must possess necessary management skills to include problem solving, decision-making, leadership, organization, planning, initiative, enthusiastic attitude towards customer service and a commitment to a team environment
• Be flexible concerning scheduling needs and requirements

QUALIFICATION STANDARDS

EDUCATION

High school diploma or the equivalent

Experience Licenses Or Certificates

• Must have previous fine-dining experience
• Must already have a valid and non-expired TABC Certification at time of hire

GROOMING

All team members must maintain a neat, clean and well-groomed appearance

The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:

• Paid Vacation Days (after 90 days of employment)
• Annual Merit Increases
• 11 Paid Holidays (after 90 days of employment)
• Ride the Bus for Free with UT Proximity Card!
• Free Daily Shift Meals
• Lockers & Locker Rooms with Showers
• Discounted Monthly UT Garage Parking on-site (Rowling Hall Garage)
• Discount Gift Shop offerings
• Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.