Server/Bartender

45th Parallel Distillery; New Richmond (WI); Hybrid; USD 16,531 - 27,552; Part time

Job summary

45th Parallel Distillery in New Richmond, WI, is seeking professional, high-energy bartenders/servers to craft classic and new cocktails, greet guests, learn preferences, and upsell items. You will handle beverages and food, while maintaining a clean workstation.

Ideal candidates are neat, engaging, observant, efficient, and personable. Prior customer service in fast-paced environments is valued but not required; cross-training in bartending, serving, and events is possible.

Qualifications

• 21 years or older is strongly preferred.
• Available to work evenings and weekends.
• Open to cross training in bartending, serving, and events.
• Positive attitude and ability to engage with customers.
• Willing to learn more about spirits and cocktails.

Responsibilities

• Verify customers' ages.
• Mix traditional and creative cocktails.
• Process payments.
• Clean glasses and bar utensils.
• Make recommendations based on customer tastes.
• Build rapport with regulars to create a positive atmosphere.
• Assess customer satisfaction and respond accordingly.
• Enforce alcohol policies when necessary.

Skills

Customer service experience

Communication skills

Friendly personality

Attention to detail

Willingness to learn spirits knowledge

Upselling skills

Job description

We are looking for professional, high-energy bartenders/servers with excellent communication skills to serve both classic and exciting new cocktails from our menu to our guests. This person will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, help create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties.

To succeed as a bartender/server, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable. Previous work experience involving customer service in a fast-paced environment is greatly desired, but not required.

Requirements:

• 21 years or older in age strongly preferred
• Available to work evenings and weekends (including spring and summer holidays like Memorial Day weekend, Independence Day week, and Labor Day weekend)
• Open to being cross trained in bartending, serving, and events
• Positive attitude, willingness to initiate and engage in customer conversations
• Being able to learn and retain more in-depth knowledge about our spirits and cocktails

Responsibilities:

• Verify the customer's ages
• Mix Traditional and creative cocktails
• Process payment
• Clean glasses and bar utensils
• Make suggestions based on a customer tastes and preferences
• Build a rapport with regular customers to create a positive atmosphere
• Ability to evaluate customer satisfaction and be responsive
• Ability to enforce company policies when regarding consumption of alcohol