Server & Barista: Create Warm, Memorable Guest Moments

Concord Hospitality Enterprises; Grand Rapids (MI); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K

Tuition assistance

Discounted room rates

Training & development

Career advancement

Job summary

Concord Hospitality Enterprises in Grand Rapids is seeking friendly servers to greet guests and deliver exceptional service in our food and beverage outlets. Your cheerful attitude and proactive approach help set the tone for a positive guest experience.

Full-time team members enjoy a comprehensive benefits package including medical, dental, vision, life and disability insurance, a 401K option, tuition assistance, discounted hotel rates, plus training, development and career advancement

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Job description

Concord Hospitality Enterprises in Grand Rapids is seeking friendly servers to greet guests and deliver exceptional service in our food and beverage outlets. Your cheerful attitude and proactive approach help set the tone for a positive guest experience.

Full-time team members enjoy a comprehensive benefits package including medical, dental, vision, life and disability insurance, a 401K option, tuition assistance, discounted hotel rates, plus training, development and career advancement