Part-Time Restaurant Server & Barista — Guest-Focused

Sheraton Grand Rapids Airport; Grand Rapids (MI); On-site; USD 18,000 - 21,000; Part time

Job summary

Concord Hospitality in Grand Rapids, MI is hiring part-time servers to welcome guests at our food service outlets. This on-site role emphasizes friendly service, proactive guest engagement, and maintaining a clean, organized workspace.

The position offers $14 per hour, opportunities for training, and a company culture that values guest satisfaction and teamwork. Join us to contribute to an outstanding guest experience at Concord-managed properties.

Qualifications

• Experience in food service or hospitality.
• Ability to multitask in a high-volume environment.
• Excellent customer service and communication skills.

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Skills

Customer service

Communication

Guest satisfaction

Teamwork

Job description

Concord Hospitality in Grand Rapids, MI is hiring part-time servers to welcome guests at our food service outlets. This on-site role emphasizes friendly service, proactive guest engagement, and maintaining a clean, organized workspace.

The position offers $14 per hour, opportunities for training, and a company culture that values guest satisfaction and teamwork. Join us to contribute to an outstanding guest experience at Concord-managed properties.