Server AssistantRunner Metropolis by Marcus Samuelsson

MARCUS SAMUELSSON RESTAURANT GROUP; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

MARCUS SAMUELSSON RESTAURANT GROUP is looking for Server Assistants and Food Runners in New York City. The ideal candidates should be passionate about hospitality and able to provide superb service to guests. Responsibilities include assisting with service, ensuring timely delivery of menu items, and maintaining a clean work environment. Previous restaurant experience is preferred. Join a team that values excellent customer service and community engagement. Flexible scheduling is required for this role.

Qualifications

• Previous front of house restaurant experience is preferred.
• Ability to work cohesively with co-workers throughout the restaurant.
• Flexibility in working hours and physical ability to lift and be active during shifts.

Responsibilities

• Provide courteous, prompt service to guests.
• Ensure correct menu items are delivered timely.
• Maintain a clean and presentable work environment.

Skills

Customer service skills

Ability to work in a fast-paced environment

Team collaboration

Problem-solving skills

Communication skills

Job description

We are seeking a Server Assistants and Food Runner to join the team!! We are looking for hospitality professionals passionate about providing superb hospitality to both our guests and our community.

Server Assistant/Runner Responsibilities:

• To provide courteous, prompt service to our guests
• Assist with expo job duties
• Ensure correct menu items are delivered timely to guests
• Successfully adhere to our Steps of Service
• Ensure items are cleared from tables in a timely manner to ensure an organized dining experience
• Ability to communicate guest requests and effectively handle guest needs
• Help to maintain a clean and presentable work environment
• Maintain a positive, outgoing demeanor during service
• Be safety conscious to promote the safety of one’s self, co-workers and guests at all times
• Adhere to company policy and procedures
• Perform other duties as assigned by management

Server Assistant/Runner Qualifications:

• Previous front of house restaurant experience (food runner, server assistant, expo) preferred
• Prior experience requiring excellent customer service, service recovery and problem-solving skillsAbility to work in a fast-paced environment while managing the needs of guests
• Ability to work cohesively with co-workers throughout the restaurant
• Possess a passion for hospitality and a love of the food & beverage industry
• Ability to work a flexible schedule
• Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.