Server Assistant - Saltine, Hilton Norfolk The Main

Gold Key PHR; Norfolk (VA); On-site; USD 12,000 - 21,000; Full time

Job summary

Gold Key PHR in Norfolk, VA is seeking a restaurant support team member to maintain cleanliness, reset tables quickly, and assist servers during peak hours. You will help keep the dining area organized, clock in using the POS system, and maintain safe, clean conditions for guests and staff.

The role requires basic reading/writing, good communication, and flexibility to work weekends and holidays in a high-volume environment. Prior restaurant experience is a plus.

Qualifications

• Must be at least 17 years old and able to read/write to perform daily functions.
• Basic communication skills for guest service interactions.
• Basic computer skills to use the POS system for clocking in and out.
• Able to work a flexible schedule including weekends and holidays.
• Good teamwork and the ability to work without constant supervision.
• Education: Some High School, Diploma or Equivalent Preferred.
• Experience in a high-volume restaurant is a plus.
• Must follow a documented standard table setup specification.

Responsibilities

• Maintain cleanliness of restaurant throughout shift and during peak hours.
• Provide a clean, net representation while in company uniform; maintain station cleanliness.
• Complete opening, running, and closing sidework; ensure proper table setup and placement.
• Inspect tables, tops, floors and chairs for cleanliness and standards.
• Reset tables quickly to reduce turnover and communicate with hosts and servers.

Skills

Table setup

Teamwork

Flexibility

Education

Some High School or equivalent

Diploma preferred

Tools

POS system

Job description

Overview

Clear, clean, reset tables, maintain cleanliness of floor and restaurant, and support assigned servers in meeting sequence of service and timing standards for the meal period and restaurant.

Responsibilities

Maintain cleanliness of restaurant throughout shift and especially during peak hours.Provide a clean, net representation while in company uniformMaintain station cleanliness & organization throughout shift.Complete all assigned opening, running, & closing sidework.Ensure proper placement of tables sets, silverware, & tables.Inspect all table sets, table tops, floors & chairs to ensure fulfillment of company standards of cleanliness.Maintain communication between hostess stand, & servers to maintain accuracy of wait times.Reset tables in a quick & efficient manner to reduce turn-around time of tables.Maintain cleanliness of chemical closet, brooms, dustpans, & mops.Assist servers as needed.Help keep the restaurant a safe working environment for guests as well as associates.Successfully complete other duties as assigned.

Qualifications

Type Qualification

Experience Due to the hours required, must be at least 17 years old.Must possess basic reading and writing skills necessary to perform daily functions and successfully fulfill training and testing requirements.Basic communication skills are required to provide guest service interaction.Basic computer skills are required necessary to utilize the POSI system for clocking-in and out.Able to work a flexible schedule including weekends and holidays as required.Must work well with others and possess the ability to work without constant supervision.

Education

Some High School, Diploma or Equivalent Preferred

Experience

Previous experience in a high volume restaurant environment is a plus

Skill

Must be able to follow a documented standard table set up specification.

Wage/Salary

$3.50 hour plus tips