Server Assistant - Ramsay's Kitchen

Four Seasons; St. Louis (MO); On-site; USD 1,653,000 - 2,480,000; Full time

Job summary

Four Seasons Hotel St. Louis is seeking a Server Assistant to support the Food & Beverage team and uphold service standards, assisting with delivering food and beverages and clearing tables.

This role contributes to an elevated guest experience under the Ramsay Standard and reports to the Restaurant General Manager, with oversight by the Director of Food & Beverage. Ideal candidates will assist in maintaining a clean dining area, communicate effectively with servers, and demonstrate genuine

Qualifications

• Ability to work in a fast-paced environment while maintaining strong attention to detail.
• Team-player mentality to step in and assist where needed.
• Excellent customer service skills to ensure guests have the best experience possible.

Responsibilities

• Customer Service: Maintaining a welcoming, professional, and positive environment for every guest
• Comprehension: Having a solid knowledge of the food and beverage menu items
• Organization: Setting up and breaking down restaurant tables while maintaining a clean and organized environment
• Communication/Teamwork: Collaborating with team members to ensure guests are always taken care of

Skills

Fast-paced

Attention to detail

Team player

Customer service

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we wish to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.

About Four Seasons Hotels and Resorts:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis.

About Ramsay's Kitchen:

World-renowned, Michelin-starred Chef Gordon Ramsay's restaurant, Ramsay's Kitchen, is now located in the Four Seasons Hotel St. Louis! With unforgettable cuisine crafted by Chef Gordon Ramsay paired with the best-in-class service of Four Seasons, your dining experience will be one of a kind. Ramsay's kitchen will offer American-style cuisine with both global and local influences. The partnership of Ramsay's Kitchen and Four Seasons is in perfect harmony inside the walls of Downtown St. Louis, with floor-to-ceiling windows facing the Gateway City Arch.

About the role:

The Server Assistant is an essential member of the Food & Beverage team, working in the restaurant to support seamless service and an elevated guest experience while playing a key role in upholding service standards, enhancing the flow of operations, and contributing to the overall success of the dining experience. The Server Assistant is responsible for setting and resetting tables, assisting with the delivery of food and beverages, and promptly clearing and cleaning tables throughout service. In addition to maintaining a clean and organized dining environment, the Server Assistant works closely with Servers and other team members to ensure that guest needs are met efficiently and with genuine hospitality. The restaurant embodies all Four Seasons cultural standards while operating under the "Ramsay Standard," with an emphasis on professionalism and excellence expected in any high-level restaurant or hospitality environment. This role reports to the Restaurant General Manager and is overseen by the Director of Food & Beverage.

What you will do:

• Customer Service: Maintaining a welcoming, professional, and positive environment for every guest
• Comprehension: Having a solid knowledge of the food and beverage menu items
• Organization: Setting up and breaking down restaurant tables while maintaining a clean and organized environmen t
• Communication/Teamwork: Collaborating with team members to ensure guests are always taken care of

What you bring:

• Ability to work in a fast-paced environment while maintaining strong attention to detail.
• Team-player mentality to step in and assist where needed .
• Excellent customer service skills to ensure guests have the best experience possible.
• Capability to maintain a high level of physical mo