Novecento Brickell- Server Assistant

Novecento; Miami (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Novecento is seeking a dedicated Restaurant Support Staff member to assist servers and bartenders for a superior guest experience in Miami. The candidate will ensure clean dining conditions, support food delivery, and maintain a hospitable atmosphere. This role demands teamwork and the ability to thrive in a high-pressure setting.

Experience in a restaurant environment is helpful but not necessary. Candidates must be at least 18 years old and have strong English communication skills.

Qualifications

• Must be at least 18 years of age.
• Ability to speak, write and understand English.
• Be able to work in a standing position for long periods.

Responsibilities

• Maintain guest experience by assisting servers and bartenders.
• Deliver food and beverages as directed.
• Clean and reset tables after guests leave.
• Ensure a sanitary environment throughout the restaurant.

Skills

Ability to work in a fast-paced environment

Strong teamwork skills

Detail-oriented

Customer service skills

Job description

Novecento - Mary Brickell Village 900 S Miami Ave Suite 260 Miami, FL 33130, USA

Description

Summary of Position: Offer full support to restaurant servers and bartenders in order to maintain the highest possible guest experience. Takes responsibility for the mechanics of food and beverage delivery, table maintenance, and station maintenance so that servers and bartenders may focus on guest service, placing orders, and building guest relationships. Will also clear and reset tables after guests leave and help maintain dining room condition and appearance.

Duties & Responsibilities

• Obtain service area assignment at the beginning of each shift.
• Bring bread and butter when requested.
• Deliver food and beverages as directed, so servers and bartenders can remain guest-focused.
• Remove used tableware between courses and provide tableware for next course.
• Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
• Between seatings, promptly clean table tops, chairs, and booths. Check floors and clean as required. Reset and arrange tabletop.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Communicate with server and host to assure efficient seating, table utilization and guest service.
• Thank guests as they are leaving.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Clean tables, doors, floors, floorboards, windows, vents, lights etc. Maintain clean and sanitary environment throughout the entire restaurant.
• Provide a genuinely hospitable experience.
• Other duties may be assigned.

Qualifications

• Must be at least 18 years of age.
• Previous restaurant experience helpful, but not required.
• Ability to work in a fast paced, high stress environment, while still delivering on our promises to our guests, ensuring a team-focused environment.
• Must be able to speak, write and understand English.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Be able to work in a standing position for long periods of time.

Behaviors

Team Player

Works well as a member of a group.

Leader

Inspires teammates to follow them.

Enthusiastic

Shows intense and eager enjoyment and interest.

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well.

Dedicated

Devoted to a task or purpose with loyalty or integrity.

Goal Completion

Inspired to perform well by the completion of tasks.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.