Server Assistant – Health Coverage & Paid Time Off

The Alfond Inn; Winter Park (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health coverage

401K plan

PTO and holidays

Earned wage access

Job summary

The Alfond Inn in Winter Park, FL is hiring a friendly server assistant. You’ll provide excellent guest service, support expo and dining operations, and help ensure a smooth dining experience for every guest.

This role pays $14.00 per hour plus tips, with benefits highlighted by Olympia Hospitality and a team-first culture. Prior customer service experience is preferred, and a high school diploma or equivalent is welcome.

Qualifications

• Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure.

Responsibilities

• Assist in getting expo line and carry-out supplies ready for service.
• Fill condiment containers, ice, and anything else needed for fast execution of meal running.
• Know menu, menu prices, composition of food and beverage menu items, familiarity with all daily specials and with proper plating procedures.
• Up-sell/suggestively sell food and beverages by describing each item in an appealing way, when necessary.
• Provide courteous guest service and respond to guest requests.
• Be knowledgeable in POS to ring in order, if necessary.
• Confirm the order by repeating back and clarify any doubts, food allergies, or guest concerns before sending the order to the kitchen.
• Close guest checks to the appropriate form of payment and file in a safe place until end of shift.
• Stock supplies daily: include condiments, plates, glassware, silverware, trays, napkins, flowers, printer paper, check presenters, and pens.
• Clean and stock refrigerators with juices, sodas, waters, and milk.

Skills

Customer service

Education

High school diploma or equivalent

Job description

The Alfond Inn in Winter Park, FL is hiring a friendly server assistant. You’ll provide excellent guest service, support expo and dining operations, and help ensure a smooth dining experience for every guest.

This role pays $14.00 per hour plus tips, with benefits highlighted by Olympia Hospitality and a team-first culture. Prior customer service experience is preferred, and a high school diploma or equivalent is welcome.