Server Assistant / Food Runner at Hawk's Nest

The Moorings Yacht & Country Club; Vero Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Moorings Yacht & Country Club in Florida is seeking a diligent dining room assistant to help ensure a clean, welcoming service. You will set tables, stock supplies, clear and reset tables, assist servers, and help with food delivery as needed.

This role emphasizes strong customer service, professional communication, and the ability to work with a diverse group of members. The position requires indoor/outdoor work, standing most shifts, and lifting up to 40 pounds.

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service skills.
• Strong communication and cooperative skills.
• Strong organizational skills.
• Ability to interact with a large and varied group of people including members and potential members in a professional and courteous manner.

Responsibilities

• Prepare dining room for patrons by setting tables and stocking all necessary supplies prior to the beginning of service.
• Clear tables of dishware and debris after meals.
• Keep floors and chairs near dining tables clean by sweeping or picking up debris.
• Maintain appropriate levels of glassware, silverware and dishware in the server stations.
• Serve water, bread and butter after guests are seated.
• Maintain table settings by removing finished courses and replenishing utensils as necessary.
• Clean, sanitize, and reset tables after meals.
• Assist food servers with their duties such as assisting with the delivery of food and retrieval of any supplies they may require.
• Collect trash from dining room, grill and other specified places after each serving period.
• Wipe chairs before and after meals.
• Maintain ice in ice bins.
• Stock server stations with supplies.
• Assist in moving dining room furniture as requested.
• Attend pre-meal meetings as requested by dining room supervisor.

Skills

Customer service

Communication

Cooperation

Organization

Education

High school diploma or equivalent

Job description

Description

Basic Function: Responsible for providing a clean and pleasant dining experience by clearing, sanitizing, and resetting tables, and ensuring the dining room(s) are well-stocked and tidy. Assist Servers and run food.

Essential duties and responsibilities: The following job duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.

Primary Responsibilities:

• Prepare dining room for patrons by setting tables and stocking all necessary supplies prior to the beginning of service.
• Clear tables of dishware and debris after meals.
• Keep floors and chairs near dining tables clean by sweeping or picking up debris.
• Maintain appropriate levels of glassware, silverware and dishware in the server stations.
• Serve water, bread and butter after guests are seated.
• Maintain table settings by removing finished courses and replenishing utensils as necessary.
• Clean, sanitize, and reset tables after meals.
• Assist food servers with their duties such as assisting with the delivery of food and retrieval of any supplies they may require.
• Collect trash from dining room, grill and other specified places after each serving period.
• Wipe chairs before and after meals.
• Maintain ice in ice bins.
• Stock server stations with supplies.
• Assist in moving dining room furniture as requested.
• Other duties as assigned.

Other Duties and Responsibilities:

• Maintain The Moorings Yacht & Country Club commitment to member satisfaction while performing job duties.
• Exhibit and practice professional and courteous behavior while interacting with both internal and external customers, in person and in email or telephone conversations.
• Comply with all rules, regulations and policies as stated in the Employee Handbook and/or established by the Board of Governors.
• Adhere to the Club’s Code of Ethics and Conduct.
• Must be cognizant of the rules and regulations of the facility for the safety and welfare of the staff and members and enforce them when necessary.
• Must be able to work well under pressure and meet all deadlines.
• Adhere to all stated policies and procedures.
• Attend pre-meal meetings as requested by dining room supervisor.

Requirements

Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required:

Education: High school diploma or equivalent preferred.

Skills:

• Strong customer service skills.
• Strong communication and cooperative skills.
• Strong organizational skills.
• Ability to interact with a large and varied group of people including members and potential members in a professional and courteous manner.

Knowledge and Certificates: Prior experience preferred but not required.

Experience: Customer service experience preferred but not required.

Physical Demands of Work Environment: The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job.

• Requires indoor and outdoor work.
• Schedule and times are usually set but may vary occasionally. Work week is Monday through Sunday.
• While performing duties of the job, employee is required to stand for most of their shift. Regularly required to use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Employee is required to regularly kneel or crouch, bend, reach overhead and walk.
• Must be able to pull and lift up to fifteen (15) pounds regularly and occasionally up to forty (40) pounds.
• The noise level in the work environment is usually low to moderate.

Machines/Equipment/Tools used:

• Uniform required (Club provided).
• Two retractable pens, crumber, wine key, lighter, side towel and name tag (Club supplied).