Server Assistant & Food Flow Specialist

The Kimpton; New York (NY); On-site; USD 38,000 - 46,000; Full time

Job summary

The Kimpton Era invites a Server Assistant to support seamless dining at four distinctive concepts—Amasa, Bar Rocco, The Parlor, and The Jade Rabbit—each offering unique experiences in Midtown Manhattan. You will assist servers, coordinate with the kitchen, and help ensure timely delivery, accuracy, and guest satisfaction in a fast-paced environment.

Required are prior restaurant support roles, knowledge of basic food safety, flexibility for evenings and weekends, and the ability to lift up to

Qualifications

• Previous experience as a Server Assistant, Runner, or other support staff in a restaurant setting.
• Knowledge of basic food safety and health regulations.
• Customer-centric attitude and guest-focused service.

Responsibilities

• Communicate with chefs and kitchen staff to understand order status.
• Ensure items are prepared, plated, and delivered correctly.
• Assist servers by bussing and resetting tables as needed.
• Maintain expo area and service stations clean and organized.
• Support in high-demand periods and ensure timely service.
• Monitor dish quality and communicate delays or changes promptly.

Skills

Previous restaurant support experience

Food safety knowledge

Customer-centric

Flexible schedule

Ability to stand and carry trays

Job description

The Kimpton Era invites a Server Assistant to support seamless dining at four distinctive concepts—Amasa, Bar Rocco, The Parlor, and The Jade Rabbit—each offering unique experiences in Midtown Manhattan. You will assist servers, coordinate with the kitchen, and help ensure timely delivery, accuracy, and guest satisfaction in a fast-paced environment.

Required are prior restaurant support roles, knowledge of basic food safety, flexibility for evenings and weekends, and the ability to lift up to