AM Server Bar Rocco

The Kimpton; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

The Kimpton Era is hiring a Server to deliver exceptional dining experiences across four concepts—Amasa, Bar Rocco, The Parlor, and The Jade Rabbit—at Rockefeller Center.

You will take and relay orders, suggest menu recommendations, handle beverages, input orders into the POS, and coordinate with kitchen and bar teams to ensure accuracy, speed, and guest satisfaction while upholding high standards and safety.

Qualifications

• Prior server experience in a restaurant setting.
• Knowledge of POS systems.
• Knowledge of basic food safety regulations.
• Customer-centric approach.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Able to stand, walk, and carry trays for extended periods.
• Lift and carry items up to 25 pounds.
• Ability to work in a high-demand, fast-paced environment.

Responsibilities

• Deliver exceptional dining experiences for guests across all four concepts.
• Take and relay orders with accuracy and detail.
• Demonstrate menu knowledge including specials and beverages.
• Offer recommendations and answer questions about menu items.
• Input orders into the POS and ensure timely delivery to tables.
• Set and clear tables per restaurant standards.
• Monitor dining area for cleanliness and appearance.
• Collaborate with kitchen staff to ensure order accuracy.
• Communicate effectively with servers and support staff.
• Promote specials and upgrades to enhance dining experience.
• Work with kitchen, management, and team during peak times.
• Follow company policies and health and safety guidelines.
• Adhere to alcohol service regulations and age verification.
• Address guest concerns promptly and professionally.

Skills

POS knowledge

Customer service

Food safety knowledge

High pace environment

Job description

****Join the team behind four bespoke, destination restaurant and bar concepts at the Kimpton Era: Amasa, a street-level Latin Restaurant & Taqueria; Bar Rocco, an upscale NY Brasserie; The Parlor, an all-day coffee and cocktail lounge; and The Jade Rabbit, an Asian izakaya with 360-degree views of Rockefeller Center and Radio City

Summary:

The Server is responsible for delivering exceptional service and ensuring a positive dining experience for guests. This role involves taking orders, serving food and beverages, and maintaining a friendly and efficient service flow.

Responsibilities:

• Ensure an exceptional dining experience by following the Company's standard of service.
• Take and relay orders with accuracy and attention to detail.
• Demonstrate a thorough understanding of the menu, including specials and beverage offerings.
• Offer recommendations and answer any questions regarding specific menu items.
• Input orders accurately into the POS system and ensure timely delivery of orders to the guest's table.
• Set and clear tables in accordance with restaurant standards.
• Monitor dining area for cleanliness and appearance.
• Collaborate with kitchen staff to ensure order accuracy and efficient delivery.
• Communicate effectively with fellow servers and support staff.
• Promote specials and suggest upgrades to enhance the dining experience.
• Work cohesively with kitchen staff, management, and fellow staff members and assist during peaks times as needed,
• Follow all company policies, procedures, and health and safety guidelines.
• Adhere to alcohol service regulations and age verification.
• Address guest concerns or issues promptly and professionally.

Must Haves:

• Previous experience as a server in a restaurant setting.
• Knowledge of POS
• Knowledge of basic food safety and health regulations
• Customer-centric
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand, walk, and carry trays for extended periods.
• Lift and carry items weighing up to 25 pounds.
• Ability to work in a high demand and faced paced work environment.

Employment Transparency

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the Americans with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.