Server Assistant - Chicago

Sea Foods Restaurant Group; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading restaurant group seeks a Server Assistant in Chicago to support the front-of-house team. Responsibilities include running food orders, maintaining cleanliness, and assisting guests. Ideal candidates are pleasant, able to perform under pressure, and should have a high school diploma.

Qualifications

• High school diploma, equivalency degree or related experience preferred.
• Pleasant, cooperative with excellent interpersonal and communication skills.
• Ability to perform under pressure in a high-volume restaurant.

Responsibilities

• Support FOH team with food orders and maintaining restaurant cleanliness.
• Communicate important information to guests and servers.
• Respond to guest requests and maintain smooth service flow.

Skills

Interpersonal skills

Communication

Cooperativeness

Ability to perform under pressure

Education

High school diploma or equivalent

Job description

Job Details

Job Location: LSF Chicago LLC - Chicago, IL

Position Type: Full-Time/Part-Time

Salary Range: $15.00 - $23.00 Hourly

Job Category: Restaurant - Food Service

Description

The Server Assistant is responsible for supporting the FOH team with running food orders, bussing, clearing, and re-setting tables. Other responsibilities include but are not limited to maintaining the cleanliness of the restaurant and assisting guests as needed. The Server Assistant directly reports to the FOH Manager or Manager on Duty. Minimum age requirement is 18 years of age for this position.

DUTIES & RESPONSIBILITIES:

• Always presents self in courteous and professional manner to guests.
• Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).
• Delivers food orders with appropriate garnishments, timely and, where multiple guests involved, at the same time.
• Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).
• Responds to guests’ requests for condiments or other items.
• Continually clears away dishes and debris from stations.
• Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service for guests.
• Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately.
• Ensures station is suitable for serving and meets company standards.
• Wipes down tabletops and chairs and re-sets tabletops with place settings.
• Inspects and cleans carpet and other flooring when debris/liquid is detected.
• Responds to guests’ questions and makes recommendations as appropriate.
• Sets up and maintains the work including but not limited to setting up tables at the beginning or end of shift.
• Carries trays back to dishwasher, unloads, and wipes trays clean.
• Scrapes and stacks dishes. Returns dirty dishes, silverware to the dishwashing area, sorting and placing them in a prescribed area in preparation for washing.
• Stocks stations with roll ups and place mats.
• Checks restrooms for cleanliness and reports any issues that need attending.
• Responds to any guests’ additional request and assists servers with their tables as needed.
• Engages in light cleaning at or near the guest table/bar to remove spills or debris.
• Other duties as required or assigned by Management.

Qualifications

• High school diploma, equivalency degree or related experience preferred.
• Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
• Must be able to perform under pressure in a high-volume restaurant setting.

Restaurant Setting

• Must be able to stand and exert fast-paced mobility for entire shift.
• Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.
• Must be able to frequently lift chairs, adjust tables and lift trays weighing up to 50 pounds.
• Position involves repetitive hand and wrist motion.

Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.