Server Assistant - Toro

Accor Hotels; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a vibrant dining experience at Accor Hotels as a Server Assistant at Toro. Embrace the culinary culture and provide exceptional customer service while enjoying benefits like discounts and growth opportunities within the company. This role is crucial in creating memorable dining experiences for our guests.

Benefits

Exclusive discounts at Accor properties

Complimentary meals at employee cafeteria

Comprehensive medical and dental coverage

Career development opportunities

Qualifications

• Previous Food & Beverage experience preferred.
• Ability to work under pressure in a fast-paced environment.
• Must be able to work flexibly including evenings and weekends.

Responsibilities

• Provide friendly and professional service to guests.
• Assist server in delivering food and beverage.
• Maintain cleanliness and organization of tables and dining area.

Skills

Communication

Organizational Skills

Interpersonal Skills

Problem Solving

Job description

Company Description

Join Our Culinary Excellence Team: Server Assistant

Across Latin America, food is more than a meal. It’s an event. It’s a celebration that’s shared, savored, and enjoyed with the finest spirits. Join us in this ritual. We welcome you to Toro, Richard Sandoval’s Restaurant and Tequila Bar, which features a casually unique upbeat dining experience. Toro will have a small plate menu along with a Suviche (Sushi & Ceviche combination) bar food offering at the restaurant’s lively and energetic bar setting. The beverage experience will include a variety of hand-muddled cocktails, a collection of Latin wines, and a variety of tequila and agave based spirits.

Job Description

What Awaits You:

• Employee Perks: Enjoy exclusive discounts at the Fairmont Chicago and Accor properties worldwide—for you and your family.
• Complimentary meals at our on-site employee cafeteria.
• Impactful Work: Contribute to our Corporate Social Responsibility initiatives.
• Health and Financial Well-Being: Benefit from comprehensive medical and dental coverage, and convenient direct deposit.
• Limitless Growth: Explore career development opportunities within Fairmont Chicago and beyond. The sky truly is the limit!

Your Role: Cultivating Food & Beverage Excellence

Exceptional service and cuisine are hallmarks of the Toro Chicago, by Richard Sandoval, dining experience. As a server assistant, you will take pride in the integral role you play in supporting your Food & Beverage Colleagues and “setting the stage” for a truly memorable meal.

Your Responsibilities:

• Consistently offer a professional, friendly greeting and engaging service
• Offer the highest level of support. Assists their server as much as possible in as many ways as possible.
• Taking food items from the kitchen to the guest tables with grace, precision, and speed
• Carrying a tray and a tray jack that weigh up to 30 pounds at a swift pace efficiently
• Clears tables when guests are finished. Works with other FOH team members to make sure enough “hands” are available when a table is finished.
• Sets each table in their section flawlessly and perfectly. Checks each table for completeness of setting.
• Makes sure tables are aligned perfectly, chairs are aligned perfectly, candle holders, etc.
• Stocks side stations and maintains appropriate pars of silverware, glassware, napkins, share plates, marking trays and condiments throughout service.
• Maintains water levels throughout service. Remember which positions are which tables are drinking which type of water.
• Performs all assigned side work before, during, and after their shift.
• Follow brand policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Follow hotel time and attendance policy
• Follow grooming and attire guidelines
• Must be available to work flexible shifts including AM, PM, evenings and weekends
• Other duties as assigned

Compensation: $15.45 per Hour, tip eligible

Qualifications

• Previous Food & Beverage experience an asset, but not required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to speak, read and write in English

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting

Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Ready to Shape Culinary Excellence? Apply Now!

All your information will be kept confidential according to EEO guidelines.