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ROLE
Server Assistant / Busser
LOCATION
Trailborn Surf and Sound
275 Waynick Blvd., Wrightsville beach, NC 28480
About
TRAILBORN
Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches.
With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California.
About Our Values
We believe in HEART – Honesty, Excellence, Action, Results and Team
About Our Role
The Server Assistant supports the front-of-house team by quickly clearing and resetting tables, refilling beverages, and helping deliver food as needed. They ensure the dining room stays clean, organized, and ready for guests, helping maintain smooth and efficient service.
Essential
FUNCTIONS
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Prepare and set all dining areas for service
- Set tables before, during, and after service according to standards
- Perform side work assigned by Supervisor
- Offer water to all seated guests
- Carry out service of bread and butter to guests at the appropriate time (if offered)
- Clear plates and silver between courses and prep set up for the next course to be served
- Make sure area surrounding table and chairs are clean and orderly
- Maintain cleanliness of all work areas, China, glass, etc., throughout the day
- Complete closing duties, including restocking items, polishing silver and glassware, etc.
- Ensure uniform and personal appearance are clean and professional
- Welcome and acknowledge all guests everywhere, always
- Be available to run food, bus tables and re-set dining sections in all areas
- Address guests` service needs
- Speak with others using clear and professional language
- Develop positive working relationships with fellow staff and support team to reach company goals
- Provide service to always expected levels while on property
- Perform other reasonable job duties as requested by Supervisors
Qualifications
Experience :
- Previous experience as a server assistant, busser, or in a similar support role preferred, but not required
- Hospitality or restaurant experience is a plus
Skills
- Strong teamwork and communication skills
- Attention to detail to ensure tables are properly set, cleaned, and reset quickly
- Ability to prioritize tasks and stay organized in a fast-paced environment
- Speed and precision needed to support seamless service
Attributes
- Friendly, positive, and professional attitude
- Willingness to take direction and help wherever needed
- Commitment to maintaining cleanliness and sanitation standards
- Reliable and punctual
EMPLOYMENT CONDITIONS
- Work safely to prevent on-the-job accidents and injuries, wear protective equipment as required.
- Work safely to ensure company equipment is secure.
- Complete required training programs.
- Work hours may include a nonstandard workweek, overtime, and various shift work as needed.
- Property Information: While on-site parking is limited, we offer an offsite parking option for our team members to ensure convenient access to work.
PHYSICAL
Requirements
- Ability to stand, walk, and move quickly for extended periods
- Ability to lift, carry, and push/pull up to 40 pounds (e.g., trays, bus tubs)
- Ability to bend, stoop, and reach frequently
SCHEDULE
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.
SALARY
$10 + tips
JOB STATUS
Part Time (Seasonal)
FLSA
Non-Exempt (Hourly)
EQUAL EMPLOYMENT OPPORTUNITY
Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.
If you require assistance or an accommodation due to a disability, please inform us during your application process.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
Seniority level
Seniority level
Entry level
Employment type
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Job function
Management and ManufacturingIndustries
Hospitality
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