Server Assistant - Beaudry Room - Conrad Los Angeles

Hilton Worldwide, Inc.; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a vibrant team at a luxury hotel in downtown LA, where you will play a vital role in delivering exceptional guest experiences. As a Server Assistant, you will ensure that dining areas are well-prepared and stocked, while providing top-notch service to guests. This is an exciting opportunity to work in a dynamic environment that values teamwork, integrity, and hospitality. With a focus on career growth and a supportive workplace culture, you will thrive in your role and contribute to creating remarkable experiences for visitors. Embrace the chance to be part of a prestigious hospitality brand and make a lasting impact in the industry.

Benefits

DailyPay Access

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off

Go Hilton Travel Discount

Supportive Parental Leave

Matching 401(k)

Employee Stock Purchase Program

Debt-Free Education

Career Growth Opportunities

Qualifications

• Experience in food service preferred, with knowledge of table settings.
• Ability to communicate in English and manage time effectively.

Responsibilities

• Set and clear dining tables, stock service stations.
• Transport food items and maintain cleanliness of stations.
• Assist servers with food and beverage service for guest satisfaction.

Skills

Customer Service

Food Runner Experience

Organizational Skills

Time Management

Ability to Lift 50 lbs

Education

California Food Handler Card

Responsible Beverage Service (RBS) Certification

Job description

Job Description - Server Assistant - Beaudry Room - Conrad Los Angeles (HOT0BJV0)

Job Number:

HOT0BJV0

Work Locations

Conrad Los Angeles
100 S. Grand Avenue
Los Angeles 90012

Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the billion-dollar project, The Grand LA, this is the 7th Conrad Hotel in the U.S. and the 1st in California.

Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our signature restaurant, San Laurel, all in partnership with Chef Jose Andres' award-winning restaurant group, JoseAndresFoodGroup.

In this role as a Server Assistant, you will be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service.

The ideal candidate will have food runner or bus person experience preferred. The ideal candidate must possess knowledge of the appropriate table settings and service ware. Ability to understand and communicate in English to comprehend and respond to basic guest requests. Ability to understand written English to read any caution or safety notices. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs through a crowded room. Organized and effectively manages time. Ability to work a flexible schedule that includes nights, weekends, and holidays. Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodation. Must be able to obtain Responsible Beverage Service (RBS) and California Food Handler Card within 30 days of hire if applicable to the position you are applying for.

What will I be doing?

• Transports food items to and from purchasing area to kitchens in order to replenish items as needed to ensure consistency, freshness, and rotation of products for the guest.
• Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
• Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
• Serve guests with beverages, breads, and butter to begin their dining experience and replenish as necessary.
• Assist server with food & beverage service to ensure guest satisfaction.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits

Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

The hourly rate is $21.00 and is based on applicable and specialized experience and location.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.