Server Assistant – Basalt - Full Time

Hotel Polaris at US Airforce Academy; Ivins (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the hospitality sector seeks a dedicated Server Assistant to enhance the dining experience at a fine dining restaurant. This role is vital in maintaining the dining area and supporting the front-of-house team to ensure guest satisfaction. With a focus on exceptional service, the Server Assistant will engage with guests, assist with menu presentations, and ensure a polished dining atmosphere. Join a passionate team in an elegant setting, where your contributions will directly impact the guest experience and your career growth is supported through advancement opportunities.

Benefits

Comprehensive Health Benefits

Employee Dining Room

Paid Time Off

Wellness Programs

Resort Discounts

Employee Hotel Stay Rates

Qualifications

• 2+ years in fine dining or upscale restaurant environment.
• Strong knowledge of wine, spirits, and food ingredients.

Responsibilities

• Greet guests and provide an exceptional dining experience.
• Take accurate food and beverage orders and input them promptly.
• Collaborate with kitchen and bar staff for seamless service.

Skills

Verbal Communication

Guest Service

Wine Knowledge

Food Ingredients Knowledge

Multi-tasking

Formal Dining Etiquette

Tools

POS System

Job description

Overview

Black Desert Resort, located in the awe-inspiring landscape of Southern Utah, is home to Basalt, the resort’s signature fine dining restaurant. Basalt is known for its elevated cuisine, refined atmosphere, and exceptional service. The Server Assistant plays a key supporting role in delivering a seamless and memorable guest experience.

Job Summary:

The Server Assistant at Basalt Restaurant supports the front-of-house team by maintaining the dining area, assisting with service flow, and ensuring guest satisfaction through prompt, attentive support. Reporting to the Basalt General Manager, this position helps maintain the high standards of service expected in a fine dining environment.

Job Specifications:

Onsite: Black Desert Resort – Basalt Shift & Schedule Availability: Year-Round / Full-Time Pay Rate: $14/hr plus tips. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Competitive Pay and Perks: Comprehensive Health Benefits, Employee dining room, paid time off, and unique perks such as wellness programs, resort discounts, and employee hotel stay rates.
• Luxury Setting: Work in an elegant, upscale environment as part of a passionate team focused on service and hospitality.
• Career Growth: Opportunities for advancement into serving and leadership roles.

Responsibilities

• Greet guests and provide an exceptional fine dining experience from start to finish.
• Present menus, explain daily specials, and offer recommendations based on guest preferences and dietary needs.
• Demonstrate in-depth knowledge of the menu, wine list, and pairing options, including preparation methods and ingredient details.
• Take accurate food and beverage orders and input them into the POS system promptly.
• Serve multiple courses with precision and attentiveness, following fine dining standards for presentation and timing.
• Collaborate with kitchen and bar staff to ensure seamless food and drink delivery.
• Respond promptly to guest requests, anticipate needs, and resolve any service concerns professionally.
• Set and reset tables meticulously, ensuring place settings, glassware, and linens are perfect.
• Adhere to all health, safety, and responsible alcohol service standards.
• Assist with closing duties, side work, and maintaining a clean, organized dining room.

Qualifications

• Minimum of 2 years’ experience in a fine dining or upscale restaurant environment.
• Excellent verbal communication and guest service skills.
• Strong knowledge of wine, spirits, food ingredients, and formal dining etiquette.
• Ability to multi-task, remain calm under pressure, and work in a fast-paced environment.
• Professional, polished appearance and a passion for hospitality and service excellence.
• Ability to stand for extended periods and lift up to 25 lbs.
• Flexible schedule including evenings, weekends, and holidays.
• Must meet minimum age requirements for alcohol service and possess or obtain required certifications.