Server Assistant,1600 Bar Grille - Hilton Americas Houston

Hilton; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a Server Assistant to enhance guest experiences in a vibrant downtown hotel. This role involves setting up dining areas, assisting servers, and ensuring exceptional service standards are met. Join a team that values integrity, teamwork, and a commitment to quality as you contribute to creating memorable dining experiences. With a focus on hospitality, you will play a vital role in delivering outstanding service in a dynamic environment. If you are passionate about customer satisfaction and thrive in a team-oriented setting, this opportunity is perfect for you.

Qualifications

• Demonstrated hospitality and customer service skills.
• Ability to work as part of a team and adapt to changing situations.

Responsibilities

• Set and prepare dining tables, ensuring cleanliness and readiness.
• Assist food servers with table service and respond to guest inquiries.

Skills

Customer Service

Teamwork

Adaptability

Dependability

Job description

Hilton Americas-Houston

A premier event destination in downtown Houston, we're connected to the George R. Brown Convention Center via skywalk. Enjoy your favorite cocktail and views of the glittering skyline. Relax at the spa, and enjoy the infinity pool, hot tub, and fitness center.

1600 Bar Grille

Fresh ingredients and culinary innovation meet at the traditional Texas table. From locally sourced, seasonal produce to inventive signature dishes, our casual, family-friendly restaurant infuses farm-to-fork freshness and just-picked flavors into every bite.

What will I be doing?

As a Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
2. Ensure tableware is in good and working condition and report any defects for repair.
3. Stock, maintain and clean designated food station(s).
4. Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
5. Retrieve and transport dirty tableware to dishwashing area.
6. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to