Server Assistant

Four Seasons Hotels and Resorts; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Complimentary employee meals

Uniform dry cleaning

Ongoing training

Complimentary stays at Four Seasons

Job summary

Four Seasons Hotel Philadelphia is seeking a Server Assistant to join our team. This role supports servers in delivering exceptional dining experiences by maintaining the dining environment, assisting with guest requests, and ensuring service standards are consistently met.

As part of the restaurant team, this position plays a key role in creating a welcoming and seamless guest experience. The ideal candidate will demonstrate attention to detail, multitask effectively, and show a genuine passion

Qualifications

• Strong attention to detail and organization.
• Able to multitask in a fast-paced environment.
• Passion for delivering excellent guest service.
• High level of integrity and strong work ethic.
• Work authorization in the United States.

Responsibilities

• Set up and reset tables according to restaurant standards
• Assist servers with delivering attentive and timely service
• Provide water service and maintain table cleanliness throughout the meal
• Clear, crumb, and reset tables efficiently between seatings
• Respond promptly to guest requests with professionalism and care
• Support overall restaurant operations to ensure a smooth service flow

Skills

Attention to detail

Multitasking

Guest service mindset

Integrity

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About the Role

Four Seasons Hotel Philadelphia is seeking a Server Assistant to join our team. This role supports servers in delivering exceptional dining experiences by maintaining the dining environment, assisting with guest requests, and ensuring service standards are consistently met. As part of the restaurant team, this position plays a key role in creating a welcoming and seamless guest experience.

What You Will Do

• Set up and reset tables according to restaurant standards

• Assist servers with delivering attentive and timely service

• Provide water service and maintain table cleanliness throughout the meal

• Clear, crumb, and reset tables efficiently between seatings

• Respond promptly to guest requests with professionalism and care

• Support overall restaurant operations to ensure a smooth service flow

What You Bring

• Strong attention to detail and organization skills

• Ability to multitask in a fast-paced environment

• Passion for delivering excellent guest service

• High level of integrity and strong work ethic

• Work authorization in the United States

What We Offer

• Competitive wages and a comprehensive benefits package

• Complimentary employee meals

• Uniform dry cleaning

• Ongoing training and professional development opportunities

• Complimentary stays at Four Seasons properties worldwide

• A supportive and inclusive culture focused on craftsmanship and growth

Discounted

• Medical, Dental, and Vision coverage

• Parking and SEPTA access

• City Fitness membership

Schedule & Hours

• Weekend availability (F-Su), plus the possibility of additional days throughout the week

• Schedule may include mornings, evenings, weekends, and holidays based on operational needs

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.

Four Seasons is an Equal Opportunity, Affir... Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the ‘EEOC is The Law’ Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affir... To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal