Server Assistant

Ruth's Chris Steak House; St. Louis (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Server Assistant to enhance guest experiences and support the service team. This role involves maintaining cleanliness, restocking service stations, and ensuring a smooth dining experience for guests. The ideal candidate will demonstrate a passion for hospitality, uphold high standards, and work collaboratively in a vibrant team environment. Join a thriving restaurant group that values commitment and teamwork, where your contributions will directly impact guest satisfaction and service excellence.

Qualifications

• Previous restaurant hospitality experience preferred.
• Must complete restaurant training program.

Responsibilities

• Assist servers to maintain service efficiency and guest satisfaction.
• Restock service stations and communicate guest requests.

Skills

Attention to detail

Organization

Teamwork

Conflict resolution

Customer focus

Problem-solving

Education

High school diploma or G.E.D.

Job description

Join to apply for the Server Assistant role at Ruth's Chris Steak House

Established in 2017, Prime Hospitality Group started with five Ruth's Chris Steak House restaurants and swiftly grew to become the largest franchise group of the global brand with twelve current locations. In recent years, we have expanded to additional food and beverage concepts as well as into hotel hospitality space, creating a thriving collection of exciting service-oriented brands.

As a committed employer, we seek dedicated Team Members and empower them to achieve their goals. With passion and values to guide our Team, we work tirelessly to provide unparalleled hospitality and outstanding experiences.

Position Summary

Under the direction of the Manager, the Server Assistant communicates with and assists servers to maintain service efficiency and guest satisfaction. Maintains cleanliness of and restocks front-of-the-house service stations; polishing glass, cleans bathrooms, resetting the table.

ESSENTIAL JOB FUNCTIONS (Key Tasks And Responsibilities)

Demand for Excellence

• Reports to work as indicated on the work schedule in a correct, clean, and neatly pressed uniform.
• Maintains a professional demeanor and practices positive personal hygiene and cleanliness habits during all work shifts.
• Upholds the highest level of standards and specifications in the performance of duties.
• Sets the example for all Team Members and acts as a role model by following all Company and RCSH operating guidelines, standards, policies, and procedures.
• Fosters openness and communication to promote and encourage a team-oriented environment within the restaurant.

Passion for Hospitality

• Sets-up and restocks service stations before, during, and after service; restocks glassware, ice, and other items needed for the bar.
• Communicates guest requests or needs to the service staff.

Hunger to Grow

• Performs duties and maintains knowledge of all standards and procedures as per the RCSH Employee Training Packet - Server Assistant.

Unwavering Commitment

• Obtains station assignments from hostess/host or Manager on Duty at the start of the shift, completes all opening and side work duties timely.
• Returns dirty dishware, glassware, utensils, and linen to the dishwashing area, following proper sorting procedures.

Desire to Win

• Resets vacated tables following company procedures.
• Assists in spot cleaning in the dining room as needed.

PHYSICAL DEMANDS

• Ability to lift, handle, and carry trays, smallwares, and equipment up to 35 pounds.
• Good balance, ability to bend, kneel, reach, and squat frequently.
• Stand and move efficiently for up to eight hours.
• Effective communication and attentive listening skills.
• Use fingers continuously for operating POS systems and serving food/beverages.

Required Skills/Abilities

• High school diploma or G.E.D.
• Previous restaurant hospitality experience preferred.

Additional Skills

• Attention to detail, organization, teamwork, conflict resolution, customer focus, and problem-solving skills.
• Must complete restaurant training program.
• Authorized to work in the U.S.

EEO Statement

Prime Hospitality Group is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, and other protected characteristics. Our employment decisions are based on qualifications and business needs.

Other Notes

This job description is not exhaustive and duties may change. It does not constitute a contract.