Server Assistant

Legacy Restaurant Group - Jacksonville; Saint Augustine (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

401(k)

Competitive pay

Dental insurance

Employee discounts

Health insurance

Advancement opportunities

Training and development

Vision insurance

Wellness resources

Job summary

Legacy Restaurant Group - Jacksonville seeks a Server Assistant (Backwaiter) to support servers, maintain tables, coordinate service, and ensure a flawless, high-end dining experience. The role demands grace, efficiency, and attention to detail, assisting with table maintenance and guest satisfaction.

Qualifications include 1+ years in fine dining, strong attention to detail, grace under pressure, wine service familiarity, and excellent communication with the team.

Qualifications

• 1+ years of experience in fine dining or upscale hospitality preferred.
• Strong attention to detail and ability to anticipate guest and server needs.
• Ability to move gracefully and efficiently in a high-end dining environment.
• Familiarity with wine service, food presentation, and luxury dining standards is a plus.
• Excellent communication skills and a team-oriented mindset.
• Must be able to stand for extended periods and carry multiple plates with finesse.

Responsibilities

• Assist servers in delivering attentive, unobtrusive, and polished service.
• Ensure tables are set, cleared, and reset with precision and efficiency.
• Anticipate guest needs by offering water, bread, and additional accompaniments.
• Provide a seamless dining experience, working in sync with servers and kitchen staff.
• Handle guest requests promptly and professionally, escalating issues when necessary.

Skills

Guest service

Attention to detail

Teamwork

Communication

Mobility / stamina

Job description

About Us

36 Granada is renowned for its exceptional service, refined atmosphere, and exquisite cuisine. We are committed to delivering a seamless and elegant dining experience to our guests, where every detail matters.

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

Job Summary

The Server Assistant (Backwaiter) plays a crucial role in supporting servers and ensuring a flawless, high-end dining experience. This position requires grace, efficiency, and attention to detail, assisting with table maintenance, service coordination, and guest satisfaction.

Key Responsibilities

Guest Service & Experience

• Assist servers in delivering attentive, unobtrusive, and polished service.
• Ensure tables are set, cleared, and reset with precision and efficiency.
• Anticipate guest needs by offering water, bread, and additional accompaniments.
• Provide a seamless dining experience, working in sync with servers and kitchen staff.
• Handle guest requests promptly and professionally, escalating issues when necessary.

Service Coordination & Execution

• Pre-bus tables discreetly, ensuring a clean and refined dining environment.
• Support in running food from the kitchen, ensuring proper plate placement and presentation.
• Assist in maintaining proper course pacing by coordinating with servers and chefs.
• Polish and prepare glassware, silverware, and tableware to maintain fine dining standards.
• Ensure all service stations are stocked, organized, and spotless throughout service.

Professionalism & Teamwork

• Maintain a poised and professional appearance, adhering to fine dining service etiquette.
• Communicate effectively with servers, bartenders, and kitchen staff to ensure smooth operations.
• Participate in pre-shift meetings to discuss menu changes, VIP guests, and service notes.
• Uphold health and safety standards, ensuring all service areas are clean and compliant.

Qualifications

1+ years of experience in fine dining or an upscale hospitality setting preferred.

Strong attention to detail and ability to anticipate guest and server needs.

Ability to move gracefully and efficiently in a high-end dining environment.

Familiarity with wine service, food presentation, and luxury dining standards is a plus.

Excellent communication skills and a team-oriented mindset.

Must be able to stand for extended periods and carry multiple plates with finesse.

Perks & Benefits

• Competitive hourly wage + share of tips
• Employee dining discounts
• Training in fine dining service, wine, and hospitality
• Opportunities for career growth into server roles
• Supportive and professional team environment