Server Assistant

Drive Shack; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Drive Shack in Richmond, VA is seeking a Runner and Busser to support servers and keep dining areas welcoming. You will deliver food and beverages promptly, clear and reset tables, and help maintain cleanliness in service areas.

This role emphasizes teamwork, quick communication, and flexible availability including evenings and weekends. A high school diploma or equivalent is preferred, and prior bussing or running experience is a plus.

Qualifications

• Friendliness and a guest-focused mindset.
• Ability to work in a fast-paced, high-energy environment.
• Strong communication and listening skills.
• Excellent organization and multitasking abilities.

Responsibilities

• Deliver food and beverages promptly and accurately while maintaining a friendly, professional demeanor.
• Work closely with servers, kitchen staff, and management to ensure seamless service.
• Clear, clean, and reset tables quickly and efficiently according to venue standards.
• Maintain cleanliness and organization in dining areas, service stations, and kitchen pass-throughs.
• Assist with bussing, dish breakdown, and returning items to appropriate stations.
• Restock service areas with necessary supplies, including glassware, ice, and utensils.
• Follow all safety, sanitation, and food handling procedures.
• Communicate guest needs or issues to management or serving staff promptly.
• Perform additional duties as requested by management.

Skills

Guest service

Teamwork

Communication

Multitasking

Physical endurance

Education

High school diploma or equivalent

Job description

About Drive Shack

Drive Shack is a modern entertainment destination that blends the energy of nightlife with the fun of tech-driven golf games. We’re all about creating spaces where guests can relax, connect, and make lasting memories.

About Drive Shack

Drive Shack is a modern entertainment destination that blends the energy of nightlife with the fun of tech-driven golf games. We’re all about creating spaces where guests can relax, connect, and make lasting memories. With interactive golf experiences, chef-inspired food, and craft cocktails, we offer something for everyone from casual nights out to birthdays and corporate events. At Drive Shack, great food, good vibes, and friendly competition come together for an unforgettable time.

Job Purpose

The Runner and Busser play an essential role in ensuring timely, accurate, and professional delivery of food and beverages to guests. This position supports the overall flow of service by assisting servers, maintaining clean and organized dining areas, and creating a welcoming environment through efficiency, teamwork, and hospitality.

Responsibilities

• Deliver food and beverages promptly and accurately while maintaining a friendly, professional demeanor
• Work closely with servers, kitchen staff, and management to ensure seamless service
• Clear, clean, and reset tables quickly and efficiently according to venue standards
• Maintain cleanliness and organization in dining areas, service stations, and kitchen pass-throughs
• Assist with bussing, dish breakdown, and returning items to appropriate stations
• Restock service areas with necessary supplies, including glassware, ice, and utensils
• Follow all safety, sanitation, and food handling procedures
• Communicate guest needs or issues to management or serving staff promptly
• Perform additional duties as requested by management

Qualifications

• Friendly, outgoing personality with a commitment to guest service and teamwork
• Ability to work in a fast-paced, high-energy environment
• Strong communication and active listening skills
• Excellent organizational and multitasking abilities
• Ability to lift and carry up to 35 pounds regularly and up to 50 pounds occasionally
• Flexible availability, including days, nights, weekends, and holidays
• Previous experience as a busser or runner preferred, but not required
• Must meet the minimum legal age requirement to serve alcohol, where applicable
• High school diploma or equivalent preferred

Working Conditions

• Fast-paced, guest-facing environment requiring continuous movement and multitasking
• Extended periods of standing, walking, and lifting throughout shifts
• Exposure to varying temperatures, lighting, and noise levels, including indoor and outdoor areas
• Must be able to safely handle food, glassware, and trays
• Evening, weekend, and holiday shifts required to support business operations

Drive Shack is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Drive Shack takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.