Server Assistant

JACK Entertainment; North Randall (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

JACK Thistledown Racino in North Randall, Ohio is seeking a part-time Food & Beverage attendant to greet guests with a smile and deliver friendly, professional service across the dining areas.

You will clear and reset tables, assist servers, stock glassware, and maintain a clean, welcoming environment throughout shifts, including weekends and holidays as needed. An Ohio Lottery non-gaming license may be required.

Qualifications

• Must be literate and fluent in English.
• Effective verbal and written English communication.
• Neat and professional appearance.
• Ability to interact with customers and co-workers.
• Strong teamwork and attention to detail.
• Able to balance large serving tray.
• Able to maneuver throughout property via stairs or escalator.
• Able to lift up to 50 lbs and perform physical tasks.
• Must read, write, speak and understand English.

Responsibilities

• Greets guests and coworkers from arrival to departure.
• Provide enthusiastic customer service while interacting with guests and co-workers.
• Clear and reset tables, replace dishes and condiments.
• Serve beverages and assist Food Server as needed.
• Maintain tables and side stations, stock glassware.
• Move tables to accommodate reservations and events.
• Polish glassware and maintain clean work areas.
• Assist servers and Maitre'D as necessary.
• Perform required sidework and ensure service standards.

Skills

Fluent English

Communication skills

Professional appearance

Teamwork

Attention to detail

Tray handling

Mobility around venue

Physical stamina

Reading & writing

Customer interaction

Education

High School or better

Tools

Computer literacy

Job description

JACK Thistledown Racino
North Randall, OH 44128, USA

• On-site
• Food & Beverage
• Part-Time
• Requisition #: SERVE006591

Description

Essential Functions

• Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and co-workers from arrival to the property through departure.
• Provides enthusiastic customer service while interacting with guests and co-workers.
• Clearing and resetting tables, including removing and replacing dishes, glasses, utensils and condiments in a timely manner.
• Acknowledging, greeting and conversing with guests dining
• Serving beverages and assists the Food Server, as needed.
• Completing required sidework, as assigned.
• Make sure that all tables are set completely both before and after shift.
• Make sure all areas are clean and free of debris.
• Polish all glassware as necessary.
• Assist Food Servers in service of water.
• Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary.
• Clearing and scraping all dishes in the side stations after clearing a table.
• Stock all side stations with linen and proper glassware.
• Maintain professional demeanor throughout service, assisting servers and Maitre’D as necessary.
• Service of Coffee and Hot tea.
• Move tables throughout dining room in order to be able to set up and accommodate need of the reservations.
• Carry multiple dishes (up to 3 at one time) in one hand without tray service.
• Meeting the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Knowledge, Skills & Abilities

• Must be literate and fluent in English
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires interactions with customers, public and co-workers.
• Work requires teamwork with other staff members.
• Work requires an attention to detail.
• Able to balance Large Serving Tray
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues
• Must have the manual dexterity to operate a computer and other necessary office equipment
• Must be able to tolerate areas containing dust, loud noises and bright lights
• Must be able to work varied shifts, weekends and holidays as needed
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives
• Ability to speak distinctly and persuasively
• Must be able to read, write, speak, and understand

Education and Experience

• Preferred to have 1 year fine dining experience.
• Preferred to have a strong understanding of restaurant service.

Required Certification/License

• Must be able to obtain an Ohio Lottery Commission Non-Gaming license

Education

Preferred

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.