Server Assistant

The h.wood Group; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Dental and Vision insurance with 60+ 0

Dining discount

Accrued PTO

Job summary

The h.wood Group is seeking experienced Server Assistants for Lady Delilah, opening this Fall. You will provide immaculate guest service, assist servers, and help maintain a luxe dining atmosphere in a high-end, fast-paced setting.

The ideal candidate has a positive attitude, excellent communication skills, and availability for open shifts. NY eligibility and a valid NY Food Handlers card are required.

Qualifications

• NY Certified Food Handlers card required.
• 21+ years of age required.
• Authorized to work in the United States.
• Previous experience in a high-end, high-volume restaurant preferred.
• Must be able to stand up to 8 hours and lift up to 30 lbs.

Responsibilities

• Anticipate customer and team needs with urgency.
• Assist servers with food and beverage service to ensure guest satisfaction.
• Maintain cleanliness of stations and equipment.
• Wipe down booths, move tables and chairs, and clean floors.
• Keep the back of the restaurant clean and organized.
• Maintain inventory and condition of supplies and equipment.
• Communicate with management and service staff about guest needs and incidents.
• Clean spills immediately and report hazards.
• Comply with health and safety regulations.
• Perform opening and closing duties as assigned.

Skills

Excellent communication

Team player

Attention to detail

Time management

High energy

Education

NY Certified Food Handlers card

Job description

ABOUT US:

The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world's best restaurants, nightlife, and events.

ABOUT US:

The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world's best restaurants, nightlife, and events.

ROLE SUMMARY:

Opening this Fall, Lady Delilah is currently hiring experienced and talented Server Assistants. The Server Assistant will provide personalized and immaculate guest service and an elegant dining experience by anticipating and providing for all guest needs/requests. They will assist in cleaning and resetting tables as well as maintaining cleanliness in common areas of the restaurant. Server Assistants will also assist servers with all aspects of service as required. The ideal candidate will have a positive attitude, excellent communication skills, and the ability to work in a fast- paced environment. Open availability is preferred.

RESPONSIBILITIES:

• Works with a sense of urgency to anticipate the needs of customers and other team members.
• Assists servers with food &beverage service to ensure guest satisfaction.
• Maintains cleanliness of stations with necessary equipment including silverware, linen, condiments, and bottled beverages.
• Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
• Responsible for keeping the back of the restaurant clean and organized.
• Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies.
• Communicates with management, and all other service staff regarding all customer needs comments or incidents.
• Cleans all spills immediately and notifies other staff members about potential hazards.
• Ensures compliance with all health and safety regulations.
• Performs all opening and closing duties as assigned.

REQUIREMENTS:

• A valid NY Certified Food Handlers card is required.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Previous relevant experience in a high-end, high-volume restaurant is preferred.
• Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs.
• Must have excellent time management skills.
• Must be able to maintain a professional demeanor in a fast-paced environment.
• Must be reliable, responsible, and trustworthy.
• Must have high energy, great communication skills, and able to work as part of a team.
• Must have attention to detail and willingness to deliver exceptional customer service.

PERKS:

• Dental and Vision insurance with company contribution offered the first of the month after 60 days of employment.
• Company Dining Discount.
• Accrued PTO (paid time off)