Server AM

AC Hotel Phoenix Tempe/Downtown; Tempe (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

AC Hotel Phoenix Tempe/Downtown is seeking a Breakfast Attendant/Server to set up and break down the breakfast spread, serve food, and prepare beverages for hotel guests at breakfast and catered events.

The ideal candidate will have experience in a hotel or resort environment, the ability to multi-task with strong communication, and a valid Food Handler’s/Card or willingness to obtain one within 30 days. Flexible with early mornings, weekends, and holidays.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to multi-task in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Set up and breakdown breakfast spread and service area.
• Serve food and prepare beverages for guests during breakfast and events.
• Enter orders in the POS system and process payments accurately.

Skills

Customer service

Multi-tasking

Teamwork

Communication

Education

High school diploma

Tools

POS system

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.Our Guiding Principles:Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & FulfillmentPacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.Our Guiding Principles:Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & FulfillmentWhat You Will AccomplishAs a Breakfast Attendant/Server, you are responsible for set up and breakdown of the Breakfast Spread, serving food, and preparing beverages while providing exceptional service to property guests during breakfast, special events, and other catered functions, in addition to other property hosted events as requested and scheduled.Essential Duties/Responsibilities:Follows all standards of Safe Food Handling, TIPS Alcohol Service, and Health and Sanitation guidelines.Follows all AC Brand StandardsSets up breakfast items, and replenish items as neededBreaks down setup, cleans, and prepares items for next AM ShiftEnters orders to POS system and records guests' choices, special dietary needs and special requestsKeeps kitchen staff informed by noting timing of meal progressionProcesses guest payment transactions accurately and by securing payment and closing out all opened checks during shift. Balances all payment methods with accuracy to sales reportMaintains the cleanliness of the work areas. Keeps area stocked and maintainedThe ideal candidate will have:Experience within a hotel/resort environmentA valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employmentResponsible Beverage Certified (TIPS)Ability to multi-task and work in a team environmentExceptional communication skillsReliable attendance historyAbility to serve needs of guest through verbal face-to-face interactionsAbility to perform basic math skills such as addition, subtraction, multiplication and divisionAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsJob Requirements:Possess a basic knowledge of food and beverage preparation, service standards of comparable operation, guest relations and etiquetteMust be at least 17 years of age with reliable transportationAbility to work early mornings, weekends, and holidays as required by operational needsPhysical Requirements:While performing the duties of this job, the employee is frequently required to sit, and push/pull, the employee is constantly required to hear and talk.The employee must occasionally walk, climb stairs, stand, crouch/bend/stoop, reach, smell, and grasp and lift objects weighing up to 50 pounds.Specific vision abilities constantly required are near vision and occasionally required include close and far vision.Finger dexterity is required to operate a computer keyboard and calculator.We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.-We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.