Busser

Pacific Hospitality Group; Irvine (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Pacific Hospitality Group in Irvine is seeking hospitality professionals to join our dining service team. You will support servers, maintain pristine dining areas, and help create memorable guest experiences in a busy restaurant setting.

The role emphasizes attentive service, clear communication, and adherence to health standards. You will assist with water and food delivery, read tickets when needed, and help sustain a smooth flow during peak times.

Qualifications

• Experience in guest-facing hospitality settings.
• Strong communication and interpersonal skills.
• Ability to read and communicate daily menu when requested.

Responsibilities

• Greet guests and assist with seating as directed.
• Meticulously cleans and sets dining tables.
• Maintain a neat, clean dining environment.
• Provide expeditious service while maintaining quality.
• Handle guest requests and report issues to management.

Skills

Customer service

Communication

Interpersonal skills

Professional demeanor

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment.

What You Will Accomplish

• Meticulously cleans and sets dining room tables and booths as directed.
• Continuously maintains a neat, clean, organized, safe, and comfortable environment for our guests.
• Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room.
• Completes pre, running, and post shift side-work requirements (i.e. rollups, condiments, etc.) as directed.
• Provides expeditious service to each guest without sacrificing quality. Ensure water glasses are full throughout the meal.
• Accurately communicates the daily menu offering if requested. May read tickets and deliver food to assigned table or section according to Company service standards.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

What You Will Bring

Assists servers with food and water for the guests. Cleans and re-sets tables in the dining areas.

Great If you have:

• Requires ability to serve the needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive information so requires the ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
• Must know all applicable health standards.
• Possess a basic knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.