Server - 8Eleven Bistro

White Lodging Services, Inc.; West Lafayette (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Parental Leave

DailyPay

Employee Assistance Program (EAP)

401(k) with company match

Vacation/PTO with rollover

Wellness tools

Referral bonuses

Job summary

White Lodging Services, Inc. is seeking hospitality team members for the Union Club Hotel at Purdue. You’ll provide high quality service, engage guests with friendly conversation, and offer intuitive recommendations to enhance their experience.

Responsibilities include setup, side work, and closing duties, plus accurately answering guest questions about menu items and drinks. A positive, team-oriented attitude is essential to thrive in this role.

Qualifications

• Must have an outgoing, social personality.
• Excellent communication and listening skills.
• Positive, can-do attitude.
• Team-player with ability to work under pressure.
• Weekend and holiday availability required.
• Previous restaurant or customer service experience is helpful but not required.

Responsibilities

• Provide high quality guest service with friendly conversation and suggestions.
• Complete setup, side work, and closing duties.
• Know menu items, preparation methods, and garnishes; answer guest questions.
• Ensure guest satisfaction with food and beverage quality and presentation.
• Promote teamwork and maintain a friendly, safe work environment.
• Process payment methods and finish end-of-shift paperwork.
• Maintain neat, professional appearance as an ambassador.
• Anticipate guest needs and deliver exemplary hospitality.
• Perform other duties as assigned.

Skills

Outgoing personality

Excellent communication

Team player

Positive attitude

Weekend/holiday availability

Job description

Description

Position Information

Location: 8Eleven Bistro - Union Club Hotel at Purdue

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving a better balance while pursuing your passion in the food and beverage industry!

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

What You’ll Do

• Provide high quality service to all guests, creating personal connections through friendly conversation, intuitive suggestions, and engaging surroundings.
• Complete all necessary set up, side work, and closing duties.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
• Ensure guest satisfaction with food and drink quality and presentation.
• Promote teamwork and contribute to creating a friendly and safe work environment.
• Process all payment methods and complete end-of-shift paperwork.
• Maintain a neat and professional personal appearance as an ambassador of our establishment.
• Anticipate guest needs and offer exemplary hospitality.
• Perform other duties as assigned.

What You’ll Bring

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure with a team-player mindset.
• Previous restaurant or customer service experience is helpful but not required.
• Ability to stand and move at a fast pace for long periods of time, with availability to work weekends and holidays as necessary.

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth