Server

Cherry Valley Hotel; Woburn (MA); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Cherry Valley Hotel is seeking a Restaurant Server to deliver welcoming, attentive service in a busy hotel dining setting. You will greet guests, explain menu items, upsell beverages and meals, handle payments, and maintain a clean dining area.

The role requires fluency in English, at least one year in food & beverage, and ServSafe or Tips certification. Physical stamina for long shifts, ability to stand and lift, and working well under pressure are essential.

Qualifications

• High school education or equivalent preferred and at least one year of progressive experience in food & beverage; ServSafe or Tips certification required.
• Must be able to work long hours, stand and move, bend, reach, and lift up to 50 pounds occasionally.
• Fluency in English and ability to multi-task in a fast-paced environment.
• Able to work under variable temperatures and noise levels.

Responsibilities

• Be a Friendly Face - arrive on time, set up, keep area clean, and maintain a welcoming atmosphere.
• Be a Host as well as a Server - pour water, upsell, make suggestions, remember guest names and preferences.
• Be a Food Professional - know the menu, provide prompt, accurate service, handle cash/credit.
• Be a Safety & Security Agent - follow safety policies and involve management as needed.

Skills

Guest service

Upselling

Cash handling

Education

High school diploma or equivalent

Job description

As a Restaurant Server you'll be at the heart of our guest experience, ensuring every guest enjoys a welcoming atmosphere and exceptional service. Your passions for service and attention to detail will leave a lasting impression, making each guest's visit memorable. You thrive in a fast-paced environment and have a natural flair for hospitality. As the Restaurant Server you will:

• Be a Friendly Face - arriving at work on time to get the restaurant/lounge/cafe set up and ready to open, keeping the area clean and attractive throughout the meal period. As the outlet closes, all cleaning duties – floors, tables, buffet as well as sidework duties. - are also part of your role.
• Be a Host as well as a Server - pouring water, upselling food & beverage, making helpful suggestions, answering questions, remembering names or favorite choices, offering a friendly smile - and maybe even a weather forecast or a local attraction suggestion - is all part of the job.
• Be a Food Professional - understand the food and beverage you are serving so you know what you are speaking about; offer prompt, excellent service to create a wonderful dining experience for the guest; handle cash/credit accurately and timely.
• Be a Safety & Security Agent - follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed.

Job Requirements

A high school education or equivalent preferred and at least one year of progressive experience in food & beverage required as is a ServSafe or Tips certification. Physical requirements include the ability to work long hours, as needed. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand and walk for long periods of time without sitting or leaning. Must possess fluency in English and be able to work in stressful, high pressure situations, and must possess the ability to multi-task on a regular basis.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.