Server

Innovative Dining Group; West Hollywood (CA); Presencial; USD 36.000 - 56.000; Jornada completa

Descripción de la vacante

BOA Steakhouse Sunset, part of Innovative Dining Group, is seeking Servers to join our team in West Hollywood, CA. You will deliver exceptional guest experiences, take orders, and ensure timely service in a high-end, high-volume setting.

Ideal candidates have at least 2 years of server experience, familiarity with OpenTable and restaurant POS, and a positive, professional attitude. Must have a Food Handler Card and Alcohol Awareness Training upon hire, and be able to stand for long periods and

Formación

• 2 years of server experience in a high-end, high-volume restaurant.
• Proficient with OpenTable and Restaurant POS Systems.
• Knowledge of food service regulations and proper handling procedures.
• Ability to multitask and work under pressure.
• Strong communication skills with guests and teammates.
• Must have Food Handler Card and Alcohol Awareness Training Certificate on hire.
• Ability to stand for long periods, lift up to 50 lbs, and perform a physically demanding role.
• Must be 21 years or older.

Responsabilidades

• Provide outstanding customer service to guests from arrival to departure.
• Maintain extensive knowledge of the restaurant’s menu and beverage program.
• Inform guests of menu changes and daily specials.
• Ensure accurate order delivery and timely service.
• Manage payment processing and closing of guest checks.
• Help with opening/closing shifts and side work as needed.
• Assist bussers with clearing and resetting tables and maintaining cleanliness.
• Create a welcoming environment and uphold hospitality standards.

Conocimientos

Customer service

Communication

Multitasking

Herramientas

OpenTable

Restaurant POS Systems

Descripción del empleo

Description

COME JOIN OUR TEAM! BOA Steakhouse Sunset is now hiring Servers to join our Team!

BOA Steakhouse is a game-changer in the world of American steakhouse cuisine, based in Southern California and part of Innovative Dining Group's collection of trendy and exciting restaurants including Sushi Roku and Katana Robatayaki and Sushi Bar. This innovative Steakhouse concept brings together a blend of inventive traditional dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, BOA Steakhouse has quickly become a go-to destination for tastemakers from around the world. Get ready to embark on a culinary journey like no other at BOA Steakhouse Sunset.

What You’ll Do:

A Server provides a unique dining experience for our guests by delivering outstanding customer service and a superior guest experience. Responsibilities include attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. A Server ensures the timely delivery of food and beverages by checking on their tables periodically throughout the service time and are expected to have basic cooking knowledge.

Your Key Responsibilities:

• Have an extensive knowledge of our restaurant’s food offerings and beverage program
• Inform guests of menu changes and daily specials and answer questions regarding food and beverages
• Ensure all orders are filled accurately and deliver food and beverages from kitchen to guests in a timely manner
• Provide attentive service to diners, check their needs throughout their dining experience and promptly address any customer service issue referring to management if necessary
• Prepare final bill, present the check to guest, accept payment, process credit card and make changes (if needed)
• Perform station opening/closing and side work duties for each shift
• Assist bussers with clearing and resetting tables and maintain cleanliness in all service areas
• Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor
• Create a welcoming environment for guests by greeting them, thanking them, and saying “good-bye”
• Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
• Embody and deliver on exceptional service and hospitality

Requirements

What we are looking for:

• 2 years previous server experience in a high-end, high-volume restaurant
• Proficient with Open Table and Restaurant POS Systems
• Possess a strong familiarity with food service regulations and proper food handling procedures
• Ability to multi-task and work efficiently under pressure
• Strong communication skills, both with guests and teammates
• A positive, upbeat attitude with a strong work ethic
• A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
• Ability to work standing for long periods, lift up to 50 lbs, and manage a physically demanding role
• Must be 21 years or older

We are proud to be an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. We encourage everyone to respond.