Server

BOA Steakhouse Sunset; West Hollywood (CA); On-site; USD 30,000 - 47,000; Full time

Job summary

BOA Steakhouse Sunset is seeking servers to join our team in a vibrant, high-end Southern California restaurant. You will provide exceptional guest experiences, know the menu and cocktails, and handle orders with accuracy while maintaining elegance under pressure.

Ideal candidates have 2 years of server experience, are familiar with OpenTable and POS systems, and possess a Food Handler Card with Alcohol Awareness Training at hire. Equal opportunity employer.

Qualifications

• Minimum 2 years serving in high-end, high-volume settings.
• Proficient with OpenTable and POS systems.
• Must have Food Handler Card and Alcohol Awareness Training upon hire.

Responsibilities

• Provide attentive service from seating to check presentation.
• Explain menu changes and daily specials to guests.
• Deliver accurate orders and timely food/beverage service.
• Maintain cleanliness and assist with station opening/closing.
• Ensure guest satisfaction and handle issues with management guidance.

Skills

Customer service

Multi-tasking

Communication

Positive attitude

Education

Food Handler Card

Alcohol Awareness Training

Tools

OpenTable

Restaurant POS Systems

Job description

Description

COME JOIN OUR TEAM! BOA Steakhouse Sunset is now hiring Servers to join our Team!

BOA Steakhouse is a game-changer in the world of American steakhouse cuisine, based in Southern California and part of Innovative Dining Group's collection of trendy and exciting restaurants including Sushi Roku and Katana Robatayaki and Sushi Bar. This innovative Steakhouse concept brings together a blend of inventive traditional dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, BOA Steakhouse has quickly become a go-to destination for tastemakers from around the world. Get ready to embark on a culinary journey like no other at BOA Steakhouse Sunset.

What You’ll Do:

A Server provides a unique dining experience for our guests by delivering outstanding customer service and a superior guest experience. Responsibilities include attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. A Server ensures the timely delivery of food and beverages by checking on their tables periodically throughout the service time and are expected to have basic cooking knowledge.

Your Key Responsibilities:

• Have an extensive knowledge of our restaurant’s food offerings and beverage program
• Inform guests of menu changes and daily specials and answer questions regarding food and beverages
• Ensure all orders are filled accurately and deliver food and beverages from kitchen to guests in a timely manner
• Provide attentive service to diners, check their needs throughout their dining experience and promptly address any customer service issue referring to management if necessary
• Prepare final bill, present the check to guest, accept payment, process credit card and make changes (if needed)
• Perform station opening/closing and side work duties for each shift
• Assist bussers with clearing and resetting tables and maintain cleanliness in all service areas
• Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor
• Create a welcoming environment for guests by greeting them, thanking them, and saying “good-bye”
• Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
• Embody and deliver on exceptional service and hospitality

Requirements

What we are looking for:

• 2 years previous server experience in a high-end, high-volume restaurant
• Proficient with Open Table and Restaurant POS Systems
• Possess a strong familiarity with food service regulations and proper food handling procedures
• Ability to multi-task and work efficiently under pressure
• Strong communication skills, both with guests and teammates
• A positive, upbeat attitude with a strong work ethic
• A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
• Ability to work standing for long periods, lift up to 50 lbs, and manage a physically demanding role
• Must be 21 years or older

We are proud to be an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. We encourage everyone to respond.