Server

RPM Italian - D.C.; Washington (District of Columbia); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Medical Insurance

Dental & Vision Insurance

Life Insurance

401(k)

Job summary

RPM Italian - D.C. is looking for a dedicated Server to join our team. This role involves exceeding guests’ expectations through friendly and efficient service while working in a fast-paced environment. Knowledge of food and wine, effective communication, and teamwork are critical for success.

Benefits include restaurant discounts, health insurance, and a 401(k) plan. We aim to create a supportive atmosphere for our employees.

Qualifications

• Ability to provide friendly and efficient guest service.
• Comfortable working in a busy, stressful environment.
• Effective communication in both written and spoken forms.

Responsibilities

• Provide efficient service to tables, ensuring a positive guest experience.
• Record orders accurately and process payments following restaurant policies.
• Greet guests warmly and anticipate their needs.

Skills

Guest service

Multitasking

Food and wine knowledge

Teamwork

Communication

Tools

POS system

Credit card terminals

Job description

SERVER JOB DESCRIPTION

Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Essential Functions

• Provide efficient, friendly guest service to a 3-6 table section, following all steps of service and bussing the table to ensure a positive guest experience.
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures.
• Available to work a variety of hours, days and shifts, including weekends.
• Safely and effectively transport food or beverages to a table of three in a single trip.
• Safe and effective use and operation of all necessary tools and equipment.
• Communicate effectively in written and spoken directions.
• Multitask calmly and effectively in a busy, stressful environment.
• Work in a confined, crowded space with variable noise and temperature levels.
• Move and lift up to 10 pounds frequently, up to 25 pounds, and occasionally up to 50 pounds.
• Stand and walk for an entire shift and move safely through all areas of the restaurant, including stairs, uneven or slick surfaces.

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs.
• Greet guests with a warm, sincere smile.
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy.
• Understand and respond knowledgeably to questions about the restaurant and menu.
• Use sales techniques to present and encourage current promotions to guests.
• Follow all steps of service.
• Follow food allergy procedures and special orders/restrictions.
• Operate required tools and equipment, including the POS system and credit card terminals.
• Comply with all safety and sanitation guidelines and procedures.
• Successfully complete alcohol awareness training.
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook.
• Get along well with others and be a team player.
• Other duties will be assigned as needed.

Benefits

• Restaurant Discounts
• Employee Assistance Program – Commitment to Mental Health & Wellness
• Paid Vacation for Qualified Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

EEO Statement

EOE. We participate in E-Verify / Participamos en E-Verify