Server

Bluejack Management Partners; Town of Texas (WI); On-site; USD 32,000 - 52,000; Full time

Job summary

Bluejack National is a private residential club seeking a Server to provide friendly, attentive service to members and guests in dining rooms, lounges, and at events. You will greet guests, present menus, take orders, and ensure timely, accurate service with a focus on guest satisfaction.

The role requires excellent communication, strong presentation, and prior serving experience in a hospitality setting. Weekday, weekend, and holiday shifts are typical in this high-end club environment.

Qualifications

• Prior serving experience in high-end golf/country club or hospitality industry is a plus.
• Good organizational skills and the ability to work well independently, attention to quality and detail.
• Enjoy working with Members, guests, and children.
• Requires excellent oral and written communications skills.
• Service oriented style with professional presentation skills.
• Experience providing excellent customer service in a fast-paced environment.

Responsibilities

• Provide friendly, attentive, and professional service to members and guests in dining rooms, patios, lounges, and at events.
• Greet guests promptly, present menus, and answer questions about food, beverages, and daily specials.
• Accurately take food and beverage orders and enter them into the POS system.
• Serve meals and beverages in a timely manner, ensuring proper presentation and accuracy of orders.
• Monitor guest needs throughout their dining experience and respond promptly to requests.
• Clear and reset tables efficiently between courses and after meals.
• Maintain cleanliness and organization of assigned service areas, including side stations and server trays.
• Follow all sanitation, safety, and beverage service guidelines to ensure a clean and safe dining environment.
• Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction.
• Assist with the setup and breakdown of dining areas for daily service or special events.
• Communicate member and guest feedback or concerns to management as needed.
• Uphold the standards and service expectations of the club and represent the community with professionalism.
• Maintain knowledge of club offerings, including menus, wine lists, and upcoming events.
• Handle member problems and complaints as professionally as possible or refer to F&B leadership for support.
• Assist with the setup, breakdown and service of all major club functions and events as needed.
• Additional duties as requested by Bluejack leadership.

Skills

Serving experience

Organizational skills

Member interaction

Communication skills

Professional presentation

Customer service

Education

High School diploma/GED

Job description

About this position

Bluejack National is a private residential club for those who want to live in laid backluxuryand we are committedtocreating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected thatyou arewilling toassist.

Job Title:Server

Directly ReportsTo:Food & Beverage Director

FLSA Status:Hourly Non-Exempt

SUMMARY of our Cultural Beliefs:

Be Dependable.

I am loyal to the team and committed to the Bluejack mission and experience.

Integrity First.

I am accountable to be honest and always do the right thing.

Value People.

Iempathizeand respect others.

Speak Up.

Iseek,listenand provide candid feedback to improve performance.

Empowerment.

I have the skills,resourcesand authority to create memorable experiences.

I seek ways to beextraordinaryanddelivera positive impact every day.

Essential Duties and Responsibilities

• Provide friendly, attentive, and professional service to members and guests in dining rooms, patios, lounges, and at events
• Greetguests promptly, present menus, and answer questions about food, beverages, and daily specials
• Accurately take food and beverage orders and enter them into the POS system
• Serve meals and beveragesin a timely manner, ensuring proper presentation and accuracy of orders
• Monitor guestneedsthroughout their dining experience and respond promptly to requests
• Clear and reset tables efficiently between courses and after meals
• Maintain cleanliness and organization of assigned service areas, including side stations and server trays
• Follow all sanitation, safety, and beverage service guidelines to ensure a clean and safe dining environment
• Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction
• Assistwith the setup and breakdown of dining areas for daily service orspecial events
• Communicatememberand guest feedback or concerns to management as needed
• Uphold the standards and service expectations of the club and represent the community with professionalism
• Maintain knowledge of club offerings, including menus, wine lists, and upcoming events
• Handle member problems and complaints as professionally as possible or refer to F&B leadership for support.
• Assistwith the setup, breakdown and service of all major club functions and events as needed.
• Additionalduties as requested by Bluejack leadership.

Bluejack National is a private residential club for those who want to live in laid backluxuryand we are committedtocreating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected thatyou arewilling toassist.

Job Title:Server

Directly ReportsTo:Food & Beverage Director

FLSA Status:Hourly Non-Exempt

SUMMARY of our Cultural Beliefs:

Be Dependable.

I am loyal to the team and committed to the Bluejack mission and experience.

Integrity First.

I am accountable to be honest and always do the right thing.

Value People.

Iempathizeand respect others.

Speak Up.

Iseek,listenand provide candid feedback to improve performance.

Empowerment.

I have the skills,resourcesand authority to create memorable experiences.

I seek ways to beextraordinaryanddelivera positive impact every day.

Be Remarkable.

I seek ways to beextraordinaryanddelivera positive impact every day.

Essential Duties and Responsibilities

• Provide friendly, attentive, and professional service to members and guests in dining rooms, patios, lounges, and at events
• Greetguests promptly, present menus, and answer questions about food, beverages, and daily specials
• Accurately take food and beverage orders and enter them into the POS system
• Serve meals and beveragesin a timely manner, ensuring proper presentation and accuracy of orders
• Monitor guestneedsthroughout their dining experience and respond promptly to requests
• Clear and reset tables efficiently between courses and after meals
• Maintain cleanliness and organization of assigned service areas, including side stations and server trays
• Follow all sanitation, safety, and beverage service guidelines to ensure a clean and safe dining environment
• Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction
• Assistwith the setup and breakdown of dining areas for daily service orspecial events
• Communicatememberand guest feedback or concerns to management as needed
• Uphold the standards and service expectations of the club and represent the community with professionalism
• Maintain knowledge of club offerings, including menus, wine lists, and upcoming events
• Handle member problems and complaints as professionally as possible or refer to F&B leadership for support.
• Assistwith the setup, breakdown and service of all major club functions and events as needed.
• Additionalduties as requested by Bluejack leadership.

Bluejack National is a private residential club for those who want to live in laid backluxuryand we are committedtocreating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected thatyou arewilling toassist.

Job Title:Server

Directly ReportsTo:Food & Beverage Director

FLSA Status:Hourly Non-Exempt

SUMMARY of our Cultural Beliefs:

Be Dependable.

I am loyal to the team and committed to the Bluejack mission and experience.

Integrity First.

I am accountable to be honest and always do the right thing.

Value People.

Iempathizeand respect others.

Speak Up.

Iseek,listenand provide candid feedback to improve performance.

Empowerment.

I have the skills,resourcesand authority to create memorable experiences.

I seek ways to beextraordinaryanddelivera positive impact every day.

Minimum Qualifications (Knowledge, Skills, and Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.

• Prior serving experience in high-end golf/country club or hospitality industry is a plus
• Good organizational skills and the ability to work well independently, attention to quality and detail.
• Enjoy working with Members, guests, and children.
• Requires excellent oral and writtencommunicationsskills.
• Service oriented style with professionalpresentationsskills.
• Experience providing excellent customer service in a fast-paced environment.

EDUCATION:

High School diploma, GED certificate, or relevant work experience.

APPROXIMATE SCHEDULE AND HOURS:

Weekdays, weekends, and Holidays, schedule flexible as business dictates.

ADDITIONAL COMPENSATION:

Soliciting gratuities from members or guests isstrictly prohibitedand may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets toeventsand other forms of non-financial compensation. Bluejackprovidesdesignated bonus opportunities throughout the year to recognize and reward employee contributions.

BLUEJACK APPEARANCE AND GROOMING STANDARDS:

The ideal Bluejack candidate embodies our mission and cultural beliefs,demonstratinga genuine passion for hospitality. With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.

LICENSES AND CERTIFICATIONS:

Must possess a valid Texas Driver's License and meet the driver safety policy requirements.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may bemadeto enable individuals with disabilities to perform the functions. Our property sits on767 acresand features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employeeis regularly required tostand and move around for the entirety or majority of their shift. The employee may be working outside or inside and indifferent typesof weather including excessive heat, cold temperatures,rainand sunshine. While performing the duties of this position, the employeeis also regularly required topush, pull, bend,liftand/or move up to 50 pounds. Likely thisrole will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.

We are an equal employment opportunity employer.

ACKNOWLEDGMENT:

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.