Primary Responsibilities
- Serve food drinks, and accommodate guests’ needs in a courteous and timely manner following company standards.
- Delivers food and drinks to guests.
- Provides responsible service of alcohol to guests.
- Greets guests, answers questions, and makes suggestions regarding food, drinks, and services.
- Interacts verbally with all guests creating a friendly and upbeat atmosphere.
- Relays orders to service bar and kitchen via the point‑of‑sale computerized register system.
- Observes guests, anticipates and responds to any requests.
- Present guest check to each table, accepts a form of payment, makes correct change and/or completes the proper charge card procedure.
- Participates in the cleaning and resetting of dining room tables.
- Completes cleaning tasks and assigned side work duties.
Qualification Standards
- Reading, writing and verbal communication skills required.
- Mobility required during the entire shift.
- Transports and carries objects up to 15 pounds on a regular basis.
- Ability to wipe down tables, collect debris, and wipe down booth seats in all areas of the restaurant.
- Must obtain or possess and/or obtain a valid food handler’s card prior to employment.
- In Oregon, must obtain or possess and/or obtain a valid OLCC License to serve alcohol within 45 days of employment.
- Must be a minimum of 18 years of age.
Physical Requirements
- Must be able to stand and exert a well‑paced mobility for scheduled work shifts.
- Must be able to speak clearly and listen attentively to guests and other staff members.
- Must have good sense of balance, be able to bend and kneel and lift bus trays and pans frequently weighing 25 pounds.
Wages
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.