Server

Strasburg Rail Road; Strasburg Township (PA); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

401(k) retirement plan

Train ride passes

Café and Gift Shop discounts

Descrizione del lavoro

Strasburg Rail Road Company in Strasburg, PA is seeking a Seasonal Server to deliver hospitality aboard our historic trains and at events. This part-time role offers hourly pay plus tips and varies by train and event schedule.

You will welcome guests, take orders, serve food and drinks, handle payments, and help maintain safety and cleanliness while learning fine dining service and wine/beer pairings.

Competenze

• Age 18 or older.
• Excellent customer service and desire to exceed guest expectations.
• Strong work ethic and detail orientation.
• Calm and positive under pressure.
• Basic food service knowledge and comfort with POS systems and cash handling.

Mansioni

• Welcome guests as they board and serve as their host for the ride.
• Seat guests and assist with ticket checks.
• Present menus, make recommendations, and serve food and beverages promptly.
• Sell beverages and snacks throughout passenger cars.
• Prepare, plate, and garnish snacks, meals, and beverages.
• Bartend in First Class and Dining cars, serving alcohol responsibly.
• Learn fine dining service including wine/cheese pairings and beer/spirits selection.
• Handle payments using the Point of Sale system.
• Share railroad history and engage guests with friendly conversation.
• Resolve guest concerns with professionalism and care.
• Follow food safety, cleanliness, and opening/closing procedures.
• Restock supplies and support other F&B roles as needed.

Conoscenze

Customer service

Attention to detail

Positive under pressure

Cash handling

POS systems

Strong work ethic

Formazione

ServSafe Food Handler certification

PLCB RAMP Server/Seller certification

Strumenti

POS systems

Descrizione del lavoro

Seasonal Server – Strasburg Rail Road Part-time | Hourly + Tips | Strasburg, PA

Serve up hospitality on America's oldest operating short-line railroad!

At Strasburg Rail Road, our guests do not just take a train ride. They step back in time. As a Seasonal Server, you will be a big part of that experience, providing food and beverage service aboard our historic trains, and during our special events. If you love people, enjoy a fast-paced environment, and want a job that is anything but ordinary, we would love to have you on board.

What You Will Do

• Welcome guests as they board and serve as their host for the ride
• Help with seating and ticket checks
• Present menus, make recommendations, and serve food and drinks promptly and accurately
• Sell beverages, and snacks throughout the passenger cars
• Prepare, plate, and garnish snacks, meals, and beverages
• Bartend in our First Class and Dining cars, serving alcohol responsibly
• Learn fine dining service for our Elegant Express, including wine and cheese pairings and our beer and spirits selection
• Handle payments using our Point of Sale system
• Share railroad history and friendly conversation with guests
• Resolve guest concerns with professionalism and care
• Follow food safety, cleanliness, and opening/closing procedures
• Restock supplies and support other Food & Beverage roles as needed

What We're Looking For

• 18 years of age or older
• Excellent customer service skills and a genuine desire to exceed guest expectations
• Strong work ethic and attention to detail
• Ability to stay calm and positive under pressure
• Basic food service knowledge and comfort with POS systems and cash handling

Nice to Have

• Previous server or wait staff experience
• Bartending experience
• ServSafe Food Handler certification
• PLCB RAMP Server/Seller certification

Schedule & Work Environment

• Part-time, up to 29 hours per week, plus tips
• Shifts vary with train and event schedules, including days, evenings, weekends, and holidays
• Availability during special events, such as the Christmas season, is required
• Work takes place mostly aboard a moving train, including walking between cars, with regular exposure to outdoor weather and temperature changes
• Frequent standing and walking; occasional lifting up to 50 lbs
• Uniform provided/required, including anti-slip footwear

Why Join Us?

• Work in one of Lancaster County's most unique and beloved attractions
• Earn tips on top of your hourly wage
• 401(k) retirement plan
• Be part of a friendly team creating memorable experiences for guests of all ages
• Enjoy employee perks, such as train ride passes, café and Gift Shop discounts.

Strasburg Rail Road is an Equal Opportunity Employer and is committed to maintaining a safe, inclusive, and welcoming environment for employees, guests, and visitors. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.