Seasonal Server: Guest Experience on Historic Trains (Tips)

Strasburg Rail Road Company; Strasburg Township (PA); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) retirement plan

Train ride passes

Café and Gift Shop discounts

Descripción de la vacante

Strasburg Rail Road Company in Strasburg, PA is seeking a Seasonal Server to deliver hospitality aboard our historic trains and at events. This part-time role offers hourly pay plus tips and varies by train and event schedule.

You will welcome guests, take orders, serve food and drinks, handle payments, and help maintain safety and cleanliness while learning fine dining service and wine/beer pairings.

Formación

• Age 18 or older.
• Excellent customer service and desire to exceed guest expectations.
• Strong work ethic and detail orientation.
• Calm and positive under pressure.
• Basic food service knowledge and comfort with POS systems and cash handling.

Responsabilidades

• Welcome guests as they board and serve as their host for the ride.
• Seat guests and assist with ticket checks.
• Present menus, make recommendations, and serve food and beverages promptly.
• Sell beverages and snacks throughout passenger cars.
• Prepare, plate, and garnish snacks, meals, and beverages.
• Bartend in First Class and Dining cars, serving alcohol responsibly.
• Learn fine dining service including wine/cheese pairings and beer/spirits selection.
• Handle payments using the Point of Sale system.
• Share railroad history and engage guests with friendly conversation.
• Resolve guest concerns with professionalism and care.
• Follow food safety, cleanliness, and opening/closing procedures.
• Restock supplies and support other F&B roles as needed.

Conocimientos

Customer service

Attention to detail

Positive under pressure

Cash handling

POS systems

Strong work ethic

Educación

ServSafe Food Handler certification

PLCB RAMP Server/Seller certification

Herramientas

POS systems

Descripción del empleo

Strasburg Rail Road Company in Strasburg, PA is seeking a Seasonal Server to deliver hospitality aboard our historic trains and at events. This part-time role offers hourly pay plus tips and varies by train and event schedule.

You will welcome guests, take orders, serve food and drinks, handle payments, and help maintain safety and cleanliness while learning fine dining service and wine/beer pairings.