Group Sales Representative

Strasburg Railroad; Strasburg Township (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits on day one

Job summary

Strasburg Rail Road in Strasburg, PA is seeking a Group Sales Representative to grow bookings of group trips for schools, tour operators and corporate outings. You will prospect, respond to inquiries, prepare proposals, and close turnkey group deals.

The role covers working at the Strasburg, PA station, plus regional trade shows and partner events, with some weekends and holidays. You will manage multiple groups, track progress in our CRM, and ensure every visit runs smoothly.

Qualifications

• 2+ years in sales, tourism, hospitality, events or reservations.
• Ability to prospect and close group bookings.
• Experience using CRM or reservation systems.

Responsibilities

• Hunt for new groups via calls, emails, and follow-ups.
• Close bookings with proposals, quotes, confirmations, deposits, and invoices.
• Connect with clients to secure repeat business year after year.

Skills

Group sales

CRM experience

Lead follow-up

Proposals & quotes

Tools

CRM software

Job description

Now Hiring: Group Sales Representative

Strasburg Rail Road | Strasburg, PA | Full-Time, Year-Round

All aboard! Your next sales job runs on steam.

Most salespeople sell products. You will sell a memory. School classes, tour buses, church groups and company outings ride Strasburg Rail Road through Lancaster County farmland every year. Your job: fill those coaches, then make every group's day go off without a hitch.

The Role at a Glance

• What you sell: Group trips on America's oldest operating short-line railroad
• Who you sell to: Tour operators, schools, senior centers, churches, clubs and corporate planners
• Where you work: Our Strasburg, PA station, plus regional trade shows and partner events
• When you work: Full-time, year-round, including some weekends and holidays
• What you need: 2+ years in sales, tourism, hospitality, events or reservations

What Your Days Look Like

• Hunt. Prospect new groups with calls, emails and lead follow-up, and win back past customers.
• Close. Turn inquiries into bookings with proposals, quotes, confirmations, deposits and invoices.
• Connect. Build relationships that bring groups back year after year.
• Orchestrate. Plan group itineraries and brief our station, food service and retail teams so every visit runs smoothly.
• Travel. Represent the railroad at tourism trade shows, partner meetings and familiarization tours.
• Lead. Run the station on the Station Manager's days off.
• Measure. Track bookings and revenue against monthly and quarterly goals in our CRM.

You Are On Track If You

• Love the thrill of turning a "maybe" into a booked bus
• Have 2+ years in sales, group sales, tourism, hospitality, event booking or reservations
• Have used a CRM, reservation system or booking software
• Can juggle dozens of groups, deadlines and details without dropping one
• Write a sharp email and sound great on the phone
• Work independently and own your numbers
• Hold a valid driver's license and can work some weekends, holidays and regional trips

Why Ride with Us

• A product people already love. Steam engines, wooden coaches and open countryside sell themselves.
• No two days alike. Desk, phone, trade show floor and station platform.
• Room to lead. Real responsibility running station operations.
• Benefit Eligible on Day One. This full-time position is eligible for employee benefits beginning on the first day of employment.

Life at the Station

The job mixes office, station and outdoor work, with seasonal weather, train noise and busy peak seasons. Expect frequent computer and phone work, occasional lifting of trade show materials, and extended standing or walking during station coverage. Reasonable accommodation is available for qualified individuals with disabilities.

Strasburg Rail Road is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.