Server

Illini Country Club; Springfield (IL); Hybrid; USD 17,000 - 26,000; Part time

Job summary

Illini Country Club is seeking a friendly, customer-focused Server to provide exemplary dining experiences for our members and guests. You will greet guests, explain menu offerings, take orders, and ensure timely delivery in a upscale setting.

This is a part-time, hourly role with service charges and tips, requiring attention to detail, composure under pressure, and the ability to lift up to 35 pounds. Illinois certifications must be obtained within seven days of hire.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle difficult situations with poise.
• Strong attention to detail and multitasking abilities.
• Willing to obtain food handling and BASSET certifications within seven days of hire.
• Ability to stand, walk, reach, bend for extended periods.
• Ability to lift up to 35 pounds.
• Basic math and computer skills.
• Flexible schedule including holidays, weekends, and late hours.
• Illinois food handler's and BASSETT certifications, or willingness to obtain within seven days of hire.

Responsibilities

• Greet members and guests warmly and guide them to their tables.
• Present menus and provide detailed information about offerings when asked.
• Take accurate food and beverage orders and relay them efficiently to kitchen and bar staff.
• Deliver food and beverages promptly and ensure orders are accurate.
• Engage with members and guests, respond to their requests, and ensure satisfaction with their dining experience.
• Maintain cleanliness and organization of assigned sections and service areas.
• Process payments and handle transactions accurately and securely.
• Collaborate with team members and kitchen staff to ensure unison in service delivery.
• Uphold the Club's standards of quality and service expectations.

Skills

Customer service

Hospitality

Interpersonal skills

Communication

Multitasking

Job description

Description

The ideal Server at Illini Country Club is passionate about hospitality and possesses exceptional customer service skills to ensure our members and guests enjoy a memorable dining experience. Servers at our Club are responsible for providing top-notch service in our dining facilities while maintaining a clean and organized work environment. They work in an exclusive setting where they can showcase their hospitality skills while building rewarding relationships with our valued members. Our Servers thrive in an upscale environment and can maintain a great attitude while working under pressure.

The key responsibilities of a Server on our team are to:

• Greet members and guests warmly and guide them to their tables.
• Present menus and provide detailed information about offerings when asked.
• Take accurate food and beverage orders and relay them efficiently to kitchen and bar staff.
• Deliver food and beverages promptly and ensure orders are accurate.
• Engage with members and guests, respond to their requests, and ensure satisfaction with their dining experience.
• Maintain cleanliness and organization of assigned sections and service areas.
• Process payments and handle transactions accurately and securely.
• Collaborate with team members and kitchen staff to ensure unison in service delivery.
• Uphold the Club's standards of quality and service expectations.

This is a nonexempt position paid on an hourly basis plus allocated service charges and voluntary tips.

Requirements

To be successful as a Server at Illini Country Club, one must

• Possess excellent interpersonal and communication skills.
• Be able to work in a fast-paced environment and handle difficult situations with poise.
• Demonstrate strong attention to detail and multitasking abilities.
• Possess or be willing to obtain relevant food handling and BASSET certifications within seven days of hire.
• Be able to stand, walk, reach, bend, etc. for extended periods of time.
• Be able to lift up to 35 pounds.
• Have basic math and computer skills.
• Be available to work a flexible schedule, including holidays, weekends, and late hours.
• Have current Illinois' food handler's and BASSETT certifications, or be willing to obtain those within seven (7) days of hire.