Server

OSF International; Spokane (WA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid training

Flexible scheduling

Weekly pay

Career advancement

Discounted meals

Health benefits

401(k)

Job summary

The Old Spaghetti Factory in Spokane, WA is seeking team members to deliver friendly, attentive service in a family-friendly environment. You’ll help guests with menus, process orders, and ensure accurate timing and presentation.

Responsibilities include menu recommendations, handling payments in the POS, accommodating dietary restrictions, and collaborating with a supportive team. Flexible scheduling, paid training, and opportunities for growth are available.

Qualifications

• Experience in a restaurant or customer service is preferred but not required.
• Excellent communication and interpersonal skills.
• Enjoy working in a fast-paced environment and with families.
• Good multitasking and time management abilities.
• Attention to detail, especially with orders and payments.
• Knowledge of food and beverage menus, including dietary restrictions and allergies.
• Basic math skills for transactions.
• Flexibility to work evenings, weekends, and holidays.
• Able to lift up to 35 lbs and stand for long periods.

Responsibilities

• Provide menu recommendations, ingredients, and preparation methods to guests.
• Complete orders and process payments in POS system.
• Make recommendations based on guests' preferences and dietary needs.
• Serve food and beverages promptly with accuracy and presentation.
• Check on guests to ensure satisfaction and address requests.
• Provide attentive, personalized service and anticipate guest needs.
• Handle guest concerns professionally and escalate to management when needed.
• Communicate effectively with team members to maintain a positive environment.

Skills

Customer service

Communication

Interpersonal skills

Fast-paced environment

Multitasking

Time management

Attention to detail

Menu knowledge

Dietary restrictions

Basic math

Flexibility

Lift 35 lbs

Mobility

Tools

POS system

Job description

Description

About You:

• Previous experience in a restaurant or customer service role is preferred but not required.
• Positive attitude, excellent communication and interpersonal skills, enjoyment of family atmosphere.
• Enjoy working in a fast-paced environment.
• Strong multitasking and time management abilities.
• Attention to detail, you notice the little details because they matter.
• Knowledge of food and beverage menus, including dietary restrictions and allergies.
• Basic math skills.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Able to lift 35lbs without assistance.
• Able to stand, walk, reach, stoop, kneel, lift and carry up to 35lbs throughout shift.

What You Will Do:

• Provide menu recommendations, ingredients, and preparation methods to guests.
• Complete orders and process payment transactions in POS system.
• Make recommendations based on guests' preferences, dietary restrictions and food allergies.
• Serve food and beverages promptly and efficiently, ensuring accuracy, presentation, and timing for each table.
• Check on guests during their meals to ensure satisfaction and address requests/concerns.
• Provide attentive and personalized service, anticipating guests' needs.
• Handle guest concerns professionally and bring issues to management when necessary.
• Communicate effectively with team members to facilitate a positive working environment.

About Us:

The Old Spaghetti Factory, established in 1969 by Guss and Sally Dussin, remains a family-owned and operated company proudly serving delicious Italian food and providing excellent service by our personable and friendly team members! We believe in teamwork, positive leadership and a true sense of belonging for all our Team Members throughout our company. The OSF family of Team Member’s extends across 40 locations nationwide!

Benefits When Joining Our Team:

• Paid training, Flexible scheduling, Weekly pay
• Career advancement opportunities
• Discounted meals
• Medical, Dental & Vision benefits in accordance with Affordable Care Act
• 401(K) for those who meet eligibility requirements
• Employee Assistance Program, 24/7 Well-Being Advisor
• Prescription Savings
• Credit, Housing & Debt Counseling services
• ESG Adviser
• Life Insurance & AD&D Insurance
• Verizon Wireless discount

We are an equal opportunity employer, committed to providing an inclusive workplace for all team members. We welcome applicants from all backgrounds, identities and experiences to apply. The Old Spaghetti Factory offers reasonable accommodation to job applicants with disabilities. Job posting runs continuously until position(s) are filled