Server

San Jose Improv; San Francisco (CA); On-site; USD 22,000 - 36,000; Full time

Job summary

The San Jose Improv is seeking energetic servers to join our team. You will provide direct guest service, take orders, input into the POS, and help maintain a memorable experience for patrons.

Responsibilities include recommending menu items, verifying alcohol service, coordinating with staff, and suggesting improvements. Prior restaurant/club experience and ServSafe/TIPS/LEAD certs are a plus.

Qualifications

• Fast-paced hospitality environment experience preferred.
• Excellent communication and guest service skills.
• Ability to work nights and weekends.
• 1+ year experience in restaurants or clubs.
• Knowledge of ServSafe/TIPS/LEAD certifications.
• English proficiency for guest interactions.

Responsibilities

• Provide direct service to guests by taking orders and inputting into POS.
• Make menu recommendations to guests.
• Verify alcohol service eligibility and monitor intoxication.
• Coordinate with bartenders, bussers, and runners to keep stations ready.
• Suggest service improvements when issues arise.
• Maintain cleanliness of glassware and tableware.

Skills

Hospitality

Customer service

Communication

Teamwork

English proficiency

Flexible hours

Education

High school diploma or equivalent

Tools

POS system

Job description

Description

Do you like having a blast and working with great people? We do! If you want to feel excited on your way to work and can’t wait to be a part of team that delivers laughter to customers and team members, the Improv could be the place for you! Laughter is literally part of the job!

The San Jose Improv is looking for energetic and outgoing Servers to join the team. Before you apply, check out the job duties below-

Responsibilities

• Have passion for true hospitality!
• Must love taking care of all guests! We strive to create a memorable experience for all patrons, so top-notch customer service is a must.
• Say yes, thank you, my pleasure, or allow me 1000 times per shift!
• Provide direct service to guests by taking orders for food and beverage and inputting correctly into the POS, our goal is to avoid food waste!
• We want you to make recommendations to our guests so you will have to be super comfy and familiar with menu items.
• Make sure that everyone ordering alcohol is old enough to legally partake and identify if a guests needs to stop drinking to avoid over intoxication.
• Be attentive to whether a guest needs to find transportation home due to alcohol intake and inform appropriate members of management.
• Partner with bartenders, bussers, and or runners to ensure service stations are set-up, maintained, and broken down correctly.
• Give us suggestions on how to enhance service whenever a breakdown is identified, we want to hear from you frequently!
• Clean glassware, utensils, and place settings as needed to ensure efficient operations on the service floor.

Minimum Qualifications

• Thrive in fast paced environments with a focus on teamwork!
• Friendly, outgoing, and excellent communication skills!
• Ability to work flexible hours, especially nights and weekend.
• High school diploma, or equivalent work experience.
• 1 or more years of experiences in restaurants or clubs
• ServSafe Food Handler and TIPS or LEAD Certificate ensuring compliance with any county or state requirements.
• Knowledge of food safety and sanitary procedures.
• Sufficient math ability to accurately count and handle money and sufficient communication in English to ensure effective interactions with guests.
• Consistently demonstrate a professional appearance and demeanor.
• Be able to stand or walk for an 8-hour shift.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

Your privacy is very important to Levity Live. The California Consumer Privacy Act (“CCPA”) requires Levity Live to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. For the purposes of this notice, “personal information” refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. This job applicant notice provides the disclosures required by the CCPA and applies to applicants who are subject to the CCPA.