Server

Haggo's Organic Tacos- San Clemente; San Clemente (CA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Tip pool

Job summary

Haggo’s Organic Taco LLC is seeking a friendly Server for a fast-casual setting in San Clemente. You will greet guests, take orders at the counter, enter items into Square POS, and process payments accurately, while delivering Haggo’s signature drinks and light prep.

You’ll maintain a clean dining area, support opening/closing tasks, and ensure guest dietary needs are accommodated. Alcohol service age is 18+, with training provided.

Qualifications

• 6 months to 1 year hospitality/restaurant experience.
• Ability to communicate warmly with guests, team members, and management.
• Basic math for POS transactions; fluent in English; conversational Spanish is a plus.
• Must meet minimum legal age for serving alcohol (18+).

Responsibilities

• Greet guests and take orders at the counter.
• Enter items into POS and process payments accurately.
• Prepare draft margaritas/beers and chip/dip orders per Haggo's recipes.
• Expedite orders and run food to tables; accommodate dietary needs.
• Maintain clean dining room, patio, and restrooms; perform opening/closing side work.

Skills

Hospitality experience

Customer service

POS transactions

English fluency

Spanish a plus

Alcohol service knowledge

Square POS

Tools

Square POS

Job description

Summary

• As the core of our front of house experience, a Server delivers exceptional hospitality in a fast-casual environment.
• Responsibilities include greeting guests, taking orders at the register, entering items into the POS, and processing payments accurately.
• Servers craft signature drink specials (drink task is age restricted), perform light kitchen prep (chips & dips), expedite orders, and run food to tables while seamlessly accommodating dietary needs.
• Additionally, this role ensures a clean, welcoming environment by maintaining the dining room, patio, and restrooms, and completing essential opening and closing side work

Qualifications & Certifications

• Experience: Preferred 6 months to 1 year of hospitality/restaurant experience preferred.
• Communication: Ability to communicate warmly and effectively with guests, team members, and management.
• Math & Language: Basic math skills for POS transactions; fluent in English (reading, writing, speaking). Conversational Spanish is a plus.
• Age: Must meet minimum legal age requirements for serving alcohol (18+).

Mandatory Certifications:

• Food Handler Card: Valid San Diego County Food Handler Card (for SD County locations) and/or California Food Handler Card (for San Clemente/Orange County) prior to starting.
• RBS Alcohol Certification: Active California ABC Responsible Beverage Service (RBS) certification within first 60 days.
• Systems Proficiency: Working knowledge of POS systems (Square POS & KDS) a plus.

Guest Service & Quality

• Guest Satisfaction: Provide warm, energetic hospitality at the counter. Proactively assist guests with menu items, organic standards, and dietary needs (gluten-free, vegan).
• Quality & Consistency: Prepare draft margaritas, draft beer, micheladas, and chip/dip orders strictly adhering to Haggo's recipes, presentation standards, and organic specs.

Financial & Shift Management

• Cash Handling & POS: Operate Square POS accurately. Collect payments, issue receipts, and maintain register accuracy throughout the shift.
• Order Accuracy: Ensure food orders, modifications, and beverage tickets are entered correctly to maintain line speed and kitchen flow.

Team Leadership & People

• Team Player: Work cooperatively with kitchen staff, expeditors, and Shift Leads to keep shifts running smoothly.

• Positive Culture: Maintain a respectful, clean, and positive work environment.

• Safety & Compliance: Enforce uniform standards, hygiene, health code compliance, break laws, and OSHA safety rules.

Kitchen Sanitization & Food Safety

• Cleanliness: Maintain a clean, organized counter, beverage station, dining area, patio, and restrooms.

• Food Safety: Follow FIFO inventory rotation, proper food temperature practices during light prep, and wear proper hair restraints and aprons while working.

Compensation Range

• This is a tip pool eligible position. $16.90 HR + Tip Pool. Range $11-$15 HR. This estimation is based on company averages, tips are never guaranteed.

Constantly: 66% – 100% of shift

• Greet guests, answer menu questions, take orders at the counter, and process payments using Square POS.

• Mix and serve draft margaritas, micheladas, draft beers, and non-alcoholic beverages. (age restricted)

• Perform light food prep, including bagging chips and portioning salsas, guacamole, and queso.

• Bus, wipe down, and sanitize indoor/outdoor dining tables and maintain floor cleanliness.

• Maintain clean, organized, and fully stocked FOH work, beverage, and side stations.

Frequently: 34% – 65% of shift

• Expedite orders from the kitchen line and run food/drinks directly to guest tables or takeout stations.

• Monitor, clean, and restock guest restrooms (soap, paper towels, toilet paper) throughout the shift.

• Restock ice bins, garnishes, cups, paper goods, and chip drawers.

• Follow proper food safety, employee hygiene, and uniform compliance standards.

Occasionally: 1% – 33% of shift

• Assist with shift opening or closing tasks, trash removal, and deep cleaning duties.

• Assist Shift Leads with receiving and stocking incoming vendor deliveries.

• Attend required team meetings and training sessions.

Physical Requirements & Working Conditions

• Standing / Walking: Constantly standing and walking on concrete, tile, or non-slip rubber mats throughout the shift.

• Lifting / Carrying: Frequently lifting trays, bus tubs, ice buckets, food boxes, or beverage crates. Average weight: 20 lbs; Maximum weight: 40lb

• Bending / Reaching: Frequently stooping, crouching, and reaching overhead to stock supplies, serve food, or clean equipment.

• Environmental Exposure: Working in warm counter/kitchen environments near cooking equipment, as well as outdoor patio areas; exposure to cleaning chemicals and restaurant noise.

Haggo’s Organic Taco LLC is an Equal Opportunity Employer. We comply with all applicable state and federal laws prohibiting discrimination in employment.