Server

Avion Hospitality; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Avion Hospitality in San Antonio, TX seeks a friendly Server to take and serve food and beverage orders, prepare checks, and handle payments with accuracy and courtesy.

The role requires knowledge of menus, adherence to alcohol service regulations, and the ability to work in a fast-paced hotel restaurant environment while maintaining high service standards. Training on certifications may be required.

Qualifications

• High School diploma or equivalent; hospitality experience preferred.
• Alcohol Awareness Certification required by state regulations.
• Food Handlers certification required by state regulations.
• Clear verbal and written communication.
• Ability to stay calm in stressful, high-pressure situations.

Responsibilities

• Provide food and beverage service to guests in a warm, courteous manner.
• Operate the POS system and cashier closing procedures.
• Ensure tables are stocked, clean and reset.
• Comply with Avion Hospitality standards and safety regulations.
• Understand menu items and specials.
• Escort guests to tables and maintain service flow.
• Perform opening/closing procedures and side work.
• Maintain knowledge of restaurant organization and staff roles.

Skills

Customer service

Communication skills

Cash handling

Food & beverage service

Education

High School diploma or equivalent

Alcohol Awareness Certification

Food Handlers certification

Tools

POS system

Job description

Description

The Server is responsible for taking customer's food and drink orders, serve food and beverages, prepare itemized checks, and sometimes accept payments. May perform additional duties, which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

JOB DUTIES

• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.


• Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.


• Be familiar with the organization of the restaurant and lounge and know the function of each job position.


• Have a thorough knowledge of menus and specials in the restaurant.


• Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.


• Clear, clean and reset tables as needed.


• Be familiar with the operation of the P.O.S. system.


• Carry out cashiering functions in closing checks and end of shift paperwork.


• Perform opening and closing procedures, and side work duties according to station rotation assignment.


• Ensure that tables and side stands are kept stocked, tidy and clean.


• Perform other tasks/jobs as assigned by the supervisor or manager.

Requirements

EDUCATION AND EXPERIENCE

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.


• Alcohol Awareness Certification (must comply with State regulations)


• Food Handlers certification (must comply with State regulations)


• Must be able to convey information and ideas clearly.


• Must be able to evaluate and select among alternative courses of action quickly and accurately.


• Must work well in stressful, high pressure situations.