Server

OTG Management; Saint Paul (MN); On-site; USD 97,740,720 - 139,206,480; Part time

Benefits offered by this job

PTO

Healthcare

Competitive 401k match

Job summary

A leading hospitality firm is seeking a Server at MSP Airport to ensure guest satisfaction and provide excellent service. The role requires 1-2 years of experience and strong communication skills, as well as the ability to work in a fast-paced environment. Candidates must be at least 18 years old and able to work varied hours, including weekends and holidays. Competitive compensation and benefits are offered.

Qualifications

• 1-2 years of experience as a Server.
• Fluent + fully conversational in English.
• Must become TIPS certified within 90 days.

Responsibilities

• Follow OTG steps of service and standard operating procedures.
• Greet guests pleasantly.
• Highlight menu options and make suggestions based on preferences.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Basic knowledge of food and beverage service

Job description

Overview

Join to apply for the Server role at OTG Management.

MSP: $15.19 per hour plus tips. Top earners can make $86,000/yr inclusive of tips.

YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Server now at MSP Airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry’s best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

What is OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 5,000+ crewmembers serve millions of travelers each year. By joining our team, you’ll discover opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it.

Position Summary

Servers at MSP Airport are responsible for ensuring guest satisfaction and executing the OTG steps of service to the highest standards.

Responsibilities

• Follow OTG steps of service, standard operating procedures.
• Greet guests pleasantly
• Walk guests through the OTG ordering and payment system
• Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies
• Follow the OTG cash handling and cash register policies
• Maintain cleanliness within the restaurant’s dining and service stations
• Communicate with Chefs and Managers to ensure food is delivered to guests in a timely manner
• Adhere to all safety and sanitation regulations
• Participate in training sessions and team meetings as required
• Assist team members as needed
• Inform MOD on guest complaints/feedback/inquiries
• Monitor and report intoxicated guests to MOD
• Inform leadership team of low inventory and equipment issues
• Perform additional tasks requested by the OTG leadership team

Qualifications

• 1-2 years of experience as a Server
• Strong communication and interpersonal skills
• Ability to work in a fast-paced and high-volume environment
• Basic knowledge of food and beverage service, including beer, wine and cocktail pairings
• Must be at least 18 years of age
• Fluent + fully conversational in English
• Must become TIPS certified within 90 days of employment
• Able to lift, up to 35 lbs. in weight
• Must be able to stand for extended periods, stoop, kneel, and crouch
• Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions—must be flexible

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.