Server

Waters Edge Winery Midlothian; Richmond (VA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Competitive hourly pay plus tips

Flexible scheduling

Opportunities for growth

Positive team environment

Job summary

Waters Edge Winery & Bistro in Richmond, VA is seeking friendly, attentive servers to deliver an exceptional dining experience. You will guide guests through menus, describe wine options, take orders, and ensure timely service in a fast-paced setting.

This role emphasizes knowledge of food and wine, strong communication, teamwork, and a willingness to learn. Flexible evenings and weekend shifts offered, with competitive hourly pay plus tips and growth opportunities.

Qualifications

• Previous restaurant or customer service experience preferred.
• Strong communication and interpersonal skills.
• Friendly, professional, and team-oriented attitude.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests promptly and create a welcoming dining experience
• Present menus and provide detailed knowledge of food, wine, and specials
• Make recommendations based on guest preferences
• Accurately take food and beverage orders
• Deliver food and drinks in a timely and professional manner
• Monitor tables and anticipate guest needs throughout the dining experience
• Process payments accurately using POS system
• Maintain cleanliness and organization of tables and service areas
• Collaborate with kitchen and bar staff to ensure smooth service
• Follow all food safety and alcohol service guidelines
• Assist with opening and closing side work duties
• Support special events, tastings, and busy service periods

Skills

Customer service

Communication

Multitasking

Wine knowledge

Tools

POS systems

Job description

Job Summary
Waters Edge Winery & Bistro is seeking friendly, attentive, and professional servers to provide an exceptional dining experience for our guests. Servers play a key role in creating a welcoming atmosphere by delivering knowledgeable, efficient, and personalized service. The ideal candidate enjoys working in a fast-paced environment, has a passion for hospitality, and takes pride in delivering high-quality guest experiences. Servers will guide guests through menu selections, offer recommendations, and ensure each visit is memorable.

Responsibilities

• Greet guests promptly and create a welcoming dining experience
• Present menus and provide detailed knowledge of food, wine, and specials
• Make recommendations based on guest preferences
• Accurately take food and beverage orders
• Deliver food and drinks in a timely and professional manner
• Monitor tables and anticipate guest needs throughout the dining experience
• Process payments accurately using POS system
• Maintain cleanliness and organization of tables and service areas
• Collaborate with kitchen and bar staff to ensure smooth service
• Follow all food safety and alcohol service guidelines
• Assist with opening and closing side work duties
• Support special events, tastings, and busy service periods

Qualifications

• Previous restaurant or customer service experience preferred
• Strong communication and interpersonal skills
• Friendly, professional, and team-oriented attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and accuracy
• Willingness to learn menu items including wine selections
• Ability to stand and walk for extended periods
• Flexible schedule including evenings and weekends

Preferred Skills

• Knowledge of wine or willingness to learn
• Experience using POS systems
• Experience in hospitality or guest service roles
• Ability to provide thoughtful food and wine recommendations

Benefits

• Competitive hourly pay plus tips
• Flexible scheduling
• Opportunities for growth
• Positive team environment

Schedule

• Part-time and Full-time opportunities available
• Evenings, weekends, and holidays may be required