Server

State Of Play; New York (NY); On-site; USD 15,000 - 23,000; Part time

Benefits offered by this job

Tips included

Health benefits

Paid time off

401k

Employee discount

Job summary

Flight Club is seeking a part-time Server for our New York City location (19D38 - Flight Club NYC, NY 10003). Deliver a high‑quality guest experience with passion and in-depth menu knowledge within our energetic darts venue.

Requirements include current food handlers and alcohol certifications, 2+ years in a high‑volume setting, weekend availability, ability to stand and lift up to 50 lbs, and US work authorization.

Qualifications

• Current food handlers and alcohol certification maintained through employment.
• Minimum of 2 years’ experience preferably within a high‑volume environment.
• Available to work various shift times and days, including weekends and holidays.
• Able to stand and/or walk for long periods of time.
• Ability to lift over 50 lbs. if necessary.
• Authorized to legally work in the US.

Responsibilities

• Listen to the Customer and deliver exceptional service with knowledge of menus, packages and alcohol policies.
• Build rapport with guests through excellent communication and a welcoming attitude.
• Use the till system responsibly to process transactions and minimize errors.
• Adhere to pre‑order processes to reduce waste and streamline operations.
• Execute opening and closing procedures efficiently and prepare sections for service.
• Train new servers to uphold company standards and contribute to a high‑performing team.

Skills

Customer service

Hospitality

Communication

Food handlers cert

Alcohol cert

Job description

Job Details

• Job Location: 19D38 - Flight Club New York City - New York, NY 10003
• Position Type: Part Time
• Salary Range: $11.35 - $17.00 Hourly
• Department: Front of House
• Reporting To: FOH Manager
• FLSA Status: Non-exempt

Company Overview

The world’s first Social Darts® experience, Flight Club was founded in London in 2015 to usher this once pub‑like pastime into the 21st century. Flight Club fuses craft cocktails and upscale cuisine with its signature tech‑enabled Social Darts® experience to create a truly unique entertainment experience. Operating in major cities across the U.S. under State of Play Hospitality and in more than 30 locations worldwide, Flight Club continues to bring friends, families, and colleagues together in an upscale gaming environment. To date, over 10 million people have experienced Flight Club and over one billion darts have been thrown.

Position Purpose

Servers are responsible for delivering to each guest a unique high‑quality experience with passion and knowledge in an energetic atmosphere. They ensure accurate orders of food and beverage are received and delivered properly while being readily available. Servers provide a practical role of ensuring our guests have an excellent time and want for nothing is a vital aspect of our service performance. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work.

Responsibilities

• Listen to the Customer
  • Deliver exceptional service by understanding guests’ preferences and responding promptly to their needs, leveraging full knowledge of menus, packages and alcohol policies.
  • Build rapport with guests through excellent communication skills and a welcoming attitude.
• Be Respectful of Company Resources
  • Use the till system responsibly, ensuring accurate transactions and minimizing errors.
  • Adhere to pre‑order processes to reduce waste and streamline operations.
• Show Urgency
  • Execute opening and closing procedures efficiently, ensuring all sections are prepared for service and cleared at the end of the day.
  • Proactively anticipate guest needs and act quickly to ensure a smooth and enjoyable experience.
• Create Positive Energy
  • Foster a welcoming and enjoyable atmosphere for both guests and colleagues by maintaining a positive attitude during service.
  • Train new servers to uphold company standards and contribute to a collaborative, high‑performing team.
• Must be able to pass exams with a 90% or better in each of the following categories:
  • Food and Beverage
  • All issued training testing throughout employment

Requirements & Minimum Qualifications

• Current food handlers and alcohol certification maintained through employment.
• Minimum of 2 years’ experience preferably within a high‑volume environment.
• Available to work various shift times and days, including weekends and holidays.
• Able to stand and/or walk for long periods of time.
• Ability to lift over 50 lbs. if necessary.
• Authorized to legally work in the US.

Server Compensation & Benefits

• Hourly pay of $11.35 per hour plus tips.
• Ability to enroll in Medical, Dental, Vision and other insurance benefits (for employees who maintain full‑time status).
• Paid Time Off, Sick Time, and Paid Holiday (may vary depending on state and local laws).
• Ability to enroll in 401k, Medical FSA, Commuter benefits, etc.
• Employee Discount: 50% off your total bill for you and up to five guests.

Equal Opportunity Statement

Flight Club is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.