Server

The Ned City of London Sales; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Referral bonus + competitive pay

Career development and international6

Flexible schedules

Night Stay discounts

Vacation and PTO

Job summary

The Ned NoMad in New York invites a dynamic Server to join our team, reporting to the Head of Bars. You will thrive in a fast-paced environment, juggling multiple tasks with flair, efficiency and independence.

Our culture values collaboration, effective communication, and a deep commitment to delivering exceptional service. Attention to detail and a guest-focused approach will ensure memorable experiences for every patron.

Qualifications

• Strong communication and guest service skills.
• Team oriented with collaborative mindset.
• Proven ability to engage guests and promote menu items.
• Experience collaborating with diverse stakeholders and staff.
• Ability to explain allergy procedures and follow safety standards.

Responsibilities

• Stock stations before and after service and manage inventory on busy shifts.
• Provide quality service to all guests and members.
• Promote menu items and suggest pairings during service.
• Demonstrate understanding of allergy procedures.
• Participate in food and drink demos, trainings and product info sessions.
• Answer guest questions and make recommendations based on preferences and dietary restrictions.
• Promote daily specials to guests.

Skills

Communication

Teamwork

Customer service

Stakeholder management

Persuasive selling

Job description

Who We Are…

Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017.

The Property…

Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style.

At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, restaurant, lounge, and nightly live entertainment.

Our culture is one of vibrant energy paired with unwavering support. We’re seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary.

The Role…

We are on the lookout for a dynamic Server to join our team and report directly to the Head of Bars. In this role, you'll thrive in our fast-paced environment, juggling multiple tasks and projects with flair, efficiency, and independence.

Our culture is one of vibrant energy paired with unwavering support. We’re seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary.

Main Duties…

• Responsible stocking stations before and after service while maintaining inventory levels during a shift on high-volume shifts.
• Provide quality service to all guests and members.
• Influentially promote menu items and suggest pairing options during service.
• Demonstrate a full understanding of allergy procedures.
• Participate in Food and Drink demos, trainings, and product information sessions.
• Be able to confidently answer guest questions about menu items, offering recommendations based on their preferences and dietary restrictions.
• Maintain knowledge of daily specials and promote them effectively to guests.
• Understand the proper handling and service of alcoholic beverages, adhering to all responsible service regulations.
• Be able to recommend wine pairings or suggest non-alcoholic beverage options to complement meals.

Requirements

• A minimum of 1 -2 years of experience in a fast paced and professional environment
• Previous experience as a server or back server with a food forward and high-volume establishment
• Proven success of “champion of the culture,” facilitating excellent communication and engagement
• Team focused with an understanding of the bigger picture and how you can contribute
• Able to effectively manage different stakeholders and be persuasive

Physical Requirements:

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast-paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 20 to 60 pounds.
• Occasionally kneel, bend, crouch and climb as required.
• Must be able to use step ladder.

Our Doors Are Yours To Open…

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Work Perks…

• Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance
• Referral bonus + competitive compensation
• Career development, career training and the opportunity to work internationally
• Flexible work schedules
• Discounted family ratesFamily meals, complementary Night Stay (every 6 months of service)
• Two weeks’ vacation, 9 days PTO, 10 Holidays and much more

Please let us know of any specific needs you may have during your interview.

All candidates must be authorized to live and work in the US to be considered for this role.